Benefits:

401(k)

Dental insurance

Health insurance

Vision insurance

Wellness resources

Position Overview

As the Operations Manager,you will help Pukúu Cultural Community Services (Pukúu)’s management and operation. You will play a vital role in enhancing productivity and ensuring adherence to policies and processes. The ideal applicant will have a demonstrated success in operations and performance management with an ability to delegate responsibilities while uplifting organizational culture. The Operations Manager will require have a deep understanding of business principles, planning, timeline adherence, prioritizing, allocating resources, people management, and exploring innovative solutions for continual operational improvement.

About Pukúu Cultural Community Services:

Pukúu Cultural Community Services (Pukúu) is a social service non-profit founded in 1971 by the Fernandeño Tataviam Band of Mission Indians with a mission to invest in sustainable programs that bridge and improve opportunities for American Indians with culturally-based community services now and for future generations. Pukúu offers programs for Native Americans ranging from housing stability, education support, cultural enhancement, child and family development, emergency financial assistance, employment programs, and more in Los Angeles county.

ESSENTIAL RESPONSIBILITES: The Operations Manager will work closely under the direction of the Executive Director in the implementation of operations including these key areas:

Finance and Internal Operations

· Draft operational budgets, payroll, cost controls; manages Program Coordinators.

· Provides guidance regarding personnel requirements, material needs, subcontract requirements, and facility and equipment needs to accomplish business objectives.

· Ensures all established costs, quality, and delivery commitments are met.

· Responsible for grants management system, audit preparation, compliance and internal controls and delegating responsibilities.

Development/Resources

· Assisting with the organization's fundraising efforts, which may include, but not limited to, grant proposals, donors, and fundraising events.

· Manage Information Technology integration and business accounts

Human Resources and Management

· Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.

· Oversee and support the process for staff success.

Marketing and Campaigns

· Manges the promotion of the organization and its programs which may include, but is not limited to, campaigns, press releases, social media, etc.

· Support and uplift organizational messaging with External Partnerships and Communication

Other duties as assigned.

REQUIRED QUALIFICATIONS: Please consider applying if you meet most of the above qualifications and are eager and willing to learn the additional skills required to execute the essential job duties and responsibilities. Professional development is an integral part of this position. The following are required qualifications:

· Strong commitment to Pukúu’s vision, mission and objectives.

· Ability to exercise an excellent work ethic: reliability, attention to detail, time management, organization, punctuality, good judgment, and interpersonal skills.

· Experience with operational budgets and grant or contract administration.

· Experience supervising staff and managing team-based projects.

· Excellent communication, interpersonal, and organizational skills.

· Precisely follows directions and uses good judgment when clear direction is unavailable.

· Available for occasional travel.

· Available for occasional evening and weekend hours.

· Proficient with Microsoft applications, especially Word and Excel, and openness to learning new technology.

· Must have a valid California Driver’s License, personal transportation, and be insurable to drive vehicles.

· Bachelors Degree with 2-3 years of experience in nonprofit management, corporate operations, or related field or a mix of college and 5-7 years experience in nonprofit management, corporate operations, or related field.

DESIRED QUALIFICATIONS:

· Masters Degree in business, management, finance, social work or related field with 2-3 years of demonstrated organizational management experience.

· Experience working with a Native American organization, Tribal Nation, Tribal Entity.

· Ten or more years of experience in nonprofit management, corporate operations, or related field.

· Demonstrate leadership in managing the four key areas listed under Essential Responsibilities.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: Duties are performed primarily in the office, but also in the field. Travel is required to various locations in the region for meetings, conferences, speaking engagements, and site visits. Weekly evening programming and monthly weekend events will be required. The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

· Possible fieldwork may be required and subject to the environmental conditions of the season.

· Ability to work in a standard office setting, with considerable sitting and viewing of monitor.

· Requires reaching continually throughout the workday (mouse, keyboard, and telephone).

· May include lifting thirty pounds on an infrequent basis. Proper lifting techniques are required.

· Must use a personal cell phone for communications with supervisors and colleagues.

CONFIDENTIALITY

This position develops, maintains, and is responsible for safeguarding the computer/electronic and hardcopy file folders containing sensitive and proprietary information about Pukuu and its clients. If hired, the applicant will be required to sign a confidentiality agreement. The applicant must maintain confidentiality of all work and files pertaining to enrollment, clients, survey results, and all other material that may identify individuals by name (either directly or by reference), as set forth by Pukuu and applicable laws. Any violation in this matter may result in immediate termination of employment.