Operations Manager

Paul Davis Restoration of Fairfield and Westchester Counties

Operations Manager

Danbury, CT
Full Time
Paid
  • Responsibilities

    Benefits:

    Company cell phone/cell phone allowance

    Company shirts

    Medical, Dental and Vision Benfits

    401(k)

    401(k) matching

    Opportunity for advancement

    Paid time off

    Parental leave

    Training & development

    Wellness resources

    Are you an independent thinker who can cast a vision for your team’s performance? Do you work well under pressure and thrive when handling multiple tasks at once?

    If you want to work for a leadership team that empowers you to drive the company forward—and rewards your net contributions with compensation well into six figures—this is the opportunity for you.

    Operations Manager $90,000 - $100,000 total compensation (base salary + performance bonus) Six-figure upside earning potential based on net contributions and office scaling

    Core Mission

    The Operations Manager is responsible for recruiting, coaching, and developing team members to build a highly accountable, performance-based culture. This role directly supports the overarching goals and strategies of the Paul Davis Partnership Group.

    Essential Duties and Responsibilities

    Team Leadership & Development

    Recruit, hire, and onboard "A-player" talent to support rapid organizational growth.

    Coach and develop team members, focusing heavily on leadership and position-specific skills.

    Foster a culture of teambuilding, high engagement, and shared accountability.

    Schedule and execute effective regular meetings and weekly GS&R (Goal Setting & Review) sessions with direct reports.

    Financial & Budgetary Management

    Maintain a high level of responsibility for company budget execution and oversight.

    Confidently analyze and discuss financial and operational metrics with finance personnel and department heads.

    Manage and sustain healthy cash flow and Accounts Receivable (A/R) to secure target gross margins.

    Production & Operational Oversight

    Develop and execute strategic plans to consistently meet or exceed company production goals.

    Review job reports, Work in Progress (WIP), and customer relations metrics alongside the AGM.

    Monitor backlogs, track contracts signed but not started, optimize WIP flow, and enforce quality control.

    Manage and maintain active, compliant participation in insurance carrier programs.

    Sales & Growth Strategy

    Review sales objectives regularly and contribute strategic input to new sales initiatives.

    Assess departmental staffing and operational changes required to sustain scaling efforts.

    Represent the company and lead participation in business development events.

    Key Requirements

    Proven track record of managing operations, budgets, and P&L metrics.

    Demonstrated ability to recruit, retain, and elevate high-performing teams.

    Exceptional stress tolerance and multi-tasking capabilities.

    Strong communication skills for financial reporting and client relationship management.

    Required Education and Experience

    Bachelor’s Degree in Construction Management, Construction Engineering, Business Management or related field

    Three plus years’ experience in a Management role

    Three plus years’ experience in a Project Management and/or Estimator role

    Experience with reading and interpreting financial statements

    Travel This position will require up to 25% local travel to jobs sites, trainings, and company events (as needed).

    Make an impact now: Since 1966, Paul Davis has been serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

    Reasonable Accommodation for Disability Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

    Disclaimer Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.