Operations Manager / Practice Manager

Company: Patriot Medical Job Type: Full-Time Work Setting: Medical Practice / Administrative Operations

About Us

Patriot Medical is a growing, physician-led medical group providing primary care, geriatric care, wound care, and care coordination services across community, assisted living, skilled nursing, and long-term care settings.

We are seeking a motivated, organized, and dependable Operations Manager / Practice Manager to assist leadership in running the day-to-day operations of the practice. This is an excellent opportunity for someone who enjoys healthcare operations, team coordination, problem-solving, and helping build systems that support both providers and patients.

Position Summary

The Operations Manager / Practice Manager will work directly with practice leadership to help oversee daily operations, staff coordination, scheduling, communication, workflow improvement, provider support, and administrative follow-up.

The ideal candidate is friendly, professional, highly organized, and able to work well with physicians, nurse practitioners, physician assistants, scribes, medical assistants, billing teams, facility staff, and administrative personnel.

This role requires someone who can take initiative, communicate clearly, follow through on tasks, and help create a supportive, structured, and family-oriented work environment.

Responsibilities

Assist leadership with daily practice operations and administrative management.

Coordinate provider, scribe, and support staff schedules.

Help manage communication between providers, facilities, administrative staff, billing, and leadership.

Track assignments, follow-ups, pending items, deadlines, and operational priorities.

Support onboarding and training of new staff members.

Assist with provider documentation workflow, EMR access, credentialing follow-up, and administrative coordination.

Help improve systems, workflows, policies, and internal processes.

Monitor staff productivity, attendance, communication, and task completion.

Assist with resolving day-to-day operational issues in a professional and timely manner.

Coordinate with billing, coding, credentialing, compliance, and clinical teams as needed.

Help maintain a positive, organized, and team-focused work environment.

Provide leadership support while promoting accountability, teamwork, and professionalism.

Qualifications

Prior healthcare management, medical office management, practice management, or operations experience preferred.

Experience working with physicians, nurse practitioners, physician assistants, medical assistants, scribes, or billing teams preferred.

Strong organizational and communication skills.

Ability to multitask and follow through on multiple priorities.

Comfortable using EMR systems, scheduling tools, email, spreadsheets, and practice management platforms.

Strong problem-solving skills and attention to detail.

Professional, friendly, dependable, and team-oriented.

Ability to work independently while keeping leadership updated.

Healthcare administrative experience strongly preferred.

What We Offer

Supportive physician-led practice.

Friendly, family-oriented work environment.

Opportunity to grow with an expanding medical group.

Hands-on leadership role with direct involvement in practice operations.

Collaborative team culture.

Professional development and learning opportunities.

Meaningful work supporting providers, patients, and clinical teams.

Why Join Patriot Medical?

At Patriot Medical, we believe strong operations are the foundation of excellent patient care. We are looking for someone who wants to help build, organize, and grow the practice while working closely with a supportive leadership team.

This is a great opportunity for a motivated operations professional who enjoys healthcare, leadership, teamwork, and making a real impact behind the scenes.

Equal Opportunity Employer

Patriot Medical is an equal opportunity employer and welcomes qualified applicants from all backgrounds.