Operations Manager
Prairie & Pine Real Estate Group at One Realty Group, Sterling is hiring an Operations Manager to support a high-performing real estate team. This role is ideal for someone who loves building systems, improving processes, and helping agents and the team thrive. As Operations Manager, you’ll oversee daily operations, workflows, marketing, and agent support, ensuring efficiency and consistency across the team. This is a hands-on, leadership-focused role where your ideas and initiative directly shape the success and growth of the business. Compensation • $55,000–$65,000 base salary • Bonus opportunities • Paid Time Off (PTO) Responsibilities: Operational Systems & Structure • Build, improve, and manage systems for agent onboarding and training, listings, marketing, and brand presence, client care and event coordination, internal communication and team standards, and CRM/database management and reporting. • Maintain and update the Operations Manual and Agent Training Procedures. Team Support & Accountability • Guide and support agents in workflows, tools, and best practices. • Assist with meeting preparation, agenda structure, and team communication. • Partner with leadership to identify needs, streamline processes, and raise performance standards. • Support coordination with the team’s Executive Assistant and full-time TC VA. Marketing, Branding & Creative Direction • Oversee marketing materials, flyers, listing packages, and digital content. • Manage social media systems and ensure brand consistency. • Bring new ideas to elevate visibility, engagement, and client experience. Administrative & Business Operations • Manage office tools, technology, and vendor relationships. • Support financial systems such as budget tracking, reporting, invoices, and commission details. • Ensure smooth operations across multiple areas of the business. Qualifications: • Real estate experience or an active license preferred, but not required. • Strong experience building, managing, and improving systems. • Creative, motivated, and naturally proactive. • Excellent communication skills—written and verbal. • High attention to detail paired with flexibility when needed. • Ability to manage multiple projects, prioritize effectively, and meet deadlines. • Calm and steady under pressure, with a service-based mindset. • Leadership qualities with the ability to guide both admin and agents. • Strong judgment, accountability, and follow-through. Compensation: $55,000 – $65,000 yearly base salary
• Operational Systems & Structure • Build, improve, and manage systems for agent onboarding and training, listings, marketing, and brand presence, client care and event coordination, internal communication and team standards, and CRM/database management and reporting. • Maintain and update the Operations Manual and Agent Training Procedures.Team Support & Accountability • Guide and support agents in workflows, tools, and best practices. • Assist with meeting preparation, agenda structure, and team communication. • Partner with leadership to identify needs, streamline processes, and raise performance standards. • Support coordination with the team’s Executive Assistant and full-time TC VA.Marketing, Branding & Creative Direction • Oversee marketing materials, flyers, listing packages, and digital content. • Manage social media systems and ensure brand consistency. • Bring new ideas to elevate visibility, engagement, and client experience.Administrative & Business Operations • Manage office tools, technology, and vendor relationships. • Support financial systems such as budget tracking, reporting, invoices, and commission details. • Ensure smooth operations across multiple areas of the business.