Are you ready to lead and grow a high-performing residential remodeling team?

We are seeking an experienced, dynamic, growth-oriented, positive Operations Manager to oversee our residential kitchen and bathroom remodeling projects in occupied homes ranging from $300,000 to $4,000,000 in home values. The ideal candidate will have a proven track record in operational excellence, project execution, and team leadership, with a strong emphasis on delivering exceptional client experiences (5-Star Google Reviews) while profitably scaling a business.

What We Offer

Compensation in excess of $250,000:

Base Salary of $110,000 to $130,000, depending on experience

Industry’s most generous and uncapped performance-based bonuses – an A-Player should be able to make over $150,000 in bonuses alone (even more as we grow)

Self-generated leads success fees

Retirement: Opportunity to participate in our profit sharing plan and become a millionaire!

Benefits/Perks:

Employee-ownership culture

Transparent communication with leadership

Career path opportunity within senior management

Flexible work-from-home options available with minimum in-office presence twice a week

Monthly car allowance and gas card

Comprehensive two-week project manager training; continuous mentorship and professional development

Role Overview

As the Operations Manager, you will be responsible for overseeing multiple residential kitchen and bathroom remodeling projects simultaneously, managing project managers, field supervisors, and install crews (W-2 and 1099), and ensuring all aspects of project execution meet our standards for timeliness, quality, profitability, and client satisfaction (5-Star Google Reviews!). You will also play a pivotal role in recruiting, integrating, and coaching our operations team as we grow.

Key Responsibilities

Grow, lead, and manage a team of project managers, field supervisors, and install crews (W-2 and 1099)

Ensure consistent achievement of high gross profit margins across all projects

Drive operational excellence by refining workflows and improving efficiency

Plan, monitor, and execute all project roadmap steps, including:

Handover from sales team to operations team

Measuring

Ordering materials (cabinetry ordering experience preferred)

Using Gantt charts to roadmap client journey

Scheduling projects

Managing install crews

Delivering dream kitchens and bathrooms to our clients

Maintain exceptional client experience to ensure 5-Star Google Reviews

Manage our project management system (Buildertrend) to track performance

Conduct site visits and inspections to verify scope, time, and quality standards and client experience

Oversee installer recruitment and labor allocation (W-2 and 1099)

Report operational performance to senior leadership and support strategic planning

What We’re Looking For

10+ years of operations and project management experience in residential remodeling, including experience with profitably scaling a residential remodeling business

Strong background in managing high-end and high-volume kitchen and bathroom renovations

Experience with kitchen cabinetry vendors, material procurement (especially kitchen cabinetry ordering), and job costing

Tech savvy and fluent in Buildertrend or equivalent project management platforms

Positive, proactive, solution-finder with excellent leadership and communication skills

Organized, accountable, and detail-oriented with a growth mindset

Hungry for success! Result-oriented! Driven by performance-based bonuses, not base salary!

Reliable (Always do what you say you will do!) and always be early to meetings and projects

High integrity – you always do what’s right, not what’s easy!

Available for full-time work, with flexible evening and weekend scheduling for urgent project needs and willingness to go the extra mile to get the job done!

Application Requirements

Resume detailing relevant experience and past leadership roles

Three supervisor references

About Us

TAC Franchising LLC is made up of Kitchen Tune-Up (kitchentuneup.com) and Bath Tune-Up (bathtune-up.com), and we cover most of Metro Atlanta

At Kitchen Tune-Up and Bath Tune-Up, our design and remodeling team will Uplift your home and life by Updating your kitchen or bathroom utilizing our 5 Core Services and our Client Service Trustpoints to deliver your dream kitchen or bathroom and create a client experience second to none

Our Kitchen Tune-Up 5 Core Services include our proprietary 1-Day Wood Restoration Tune-Up, Cabinet Re-Facing, Cabinet Redooring, Cabinet Painting, and Custom Cabinets

Our Bath Tune-Up 5 Core Services include Vanity Only, Shower Remodel, Tub Remodel, Conversion, and Full Bathroom Remodel

We have plans to grow aggressively in 2025 and beyond. This will offer us the opportunity to promote from within and offer you true career advancement all the way to Senior Management

We are focused on building an employee-ownership culture, so teammates who contribute to our culture and bottom-line over time will have the opportunity to share in the upside! Specifically, teammates that stay with us for at least 5 years will have the opportunity to become part of Senior Management and participate in our profit sharing plan and become millionaires!

Our Core Values

Loyalty – Be loyal to our Core Values, our Purpose, and our Vision; and be loyal to our clients, our teammates, and our communities.

Opportunity = Equal Opportunity

Foster equal opportunity by creating socioeconomic mobility opportunities.

Help people help themselves, including by

developing and coaching our teammates, and

providing our teammates with a launching pad to achieve their family, personal, and career goals.

Value - Provide exceptional value to our clients above all else.

Excellence - Be excellent! – Strive to become the best version of yourself, and help us make our organization the best version of itself through radical improvement and continuous, incremental improvement.

Our Purpose

Our purpose is to joyfully serve and enhance our communities by:

providing exceptional value to our clients in helping them invest in and enjoy their most cherished asset, their home; and

positively impacting our teammates by providing them with a launching pad to achieve their family, personal, and career goals

Our Vision

Our vision is to build a “Benevolent Business Empire” (Purpose and Profits!) and become the home services provider (i) most cherished and loved by its clients, teammates, and communities and (ii) ranked as the #1 or #2 market leader in every community we serve.

Apply today and become a key leader driving excellence in residential remodeling. Let’s build a great future together!

We review all resumes within 24 hours!

Compensation: $140,000 - $250,000+ per year

Flexible work from home options available.

The positions on this website, unless otherwise indicated, are posted by Kitchen Tune-Up® franchisees. Kitchen Tune-Up® franchises are independently owned and operated businesses and if you accept a position with an Kitchen Tune-Up® franchisee, you are employed by that franchisee, and not by franchisor HFC KTU LLC, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC KTU LLC and its parents and affiliates have no input or involvement in such matters. HFC KTU LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Kitchen Tune-Up® franchisee posting the position.