Operations Manager – Restoration Services

SERVPRO of Denver Southeast

Operations Manager – Restoration Services

Denver, CO
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Health insurance

    Bonus based on performance

    Company car

    Operations Manager – Restoration Services (SERVPRO Denver SE)

    Compensation: $125,000–$150,000 + Bonus Opportunities

    Looking for a career where your leadership directly impacts people, businesses, and entire communities? Step into a role where your expertise truly matters.

    SERVPRO of Denver SE is a nationally recognized leader in water, mold, and large‑loss fire restoration, responding to everything from multimillion‑dollar commercial disasters to emergencies affecting individual homes. As one of the select members of the SERVPRO Global Disaster Recovery Team, we are among the top producers of commercial restoration services in the U.S. and worldwide.

    We are NOW HIRING an experienced, driven Operations Manager – Restoration Services to join our growing team. This role is ideal for someone with strong operational instincts and supervisory experience in restoration, mitigation, and/or construction.

    What We Offer

    Weekly pay

    Paid IICRC certifications and ongoing training

    Company iPad, phone, credit card, and vehicle

    PTO, Sick Pay, Paid Holidays, 401(k)

    Medical, Dental, Vision, Life Insurance

    Opportunity for growth within the company

    Work with one of SERVPRO’s largest and highest‑performing franchises

    What We're Looking For

    10+ years of progressive experience in the restoration industry

    IICRC certifications preferred

    Proven supervisory/management experience

    Associate’s or Bachelor’s degree preferred

    Strong delegation skills with the ability to maintain operational control

    Skilled in conflict management and business negotiations

    Deep industry knowledge and operational expertise

    What This Role Entails

    As the Operations Manager – Restoration Services, you will oversee all field production operations and ensure every job meets SERVPRO’s industry‑leading standards. Responsibilities include:

    Managing all aspects of franchise production and keeping the Regional Operations Manager informed

    Driving customer satisfaction and resolving escalated concerns

    Overseeing full P&L responsibilities

    Leading daily operations, scheduling, and resource allocation (staff, vehicles, equipment)

    Reviewing and validating job estimates for accuracy and profitability

    Ensuring complete and accurate job documentation

    Stepping into roles such as estimator, production manager, or construction project manager when needed

    Building and maintaining strong subcontractor and supplier relationships

    Training teams on equipment, products, safety (OSHA), and customer service

    Supporting hiring, coaching, and retention of production staff

    Reviewing and approving estimates and job files

    Ensuring the facility, fleet, inventory, and equipment are maintained and operating smoothly

    Each SERVPRO® Franchise is Independently Owned and Operated.

    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.