Benefits:
Company parties
Dental insurance
Health insurance
Paid time off
Vision insurance
Role Purpose
The Operations Manager is responsible for owning and protecting the operational systems of Life Consultants Inc. This role ensures the organization operates with financial discipline, process integrity, accurate data, and reliable technology.
This position is ideal for someone who thrives on structure, documentation, controls, and follow-through, and takes pride in building systems that scale without breaking.
Many operational processes exist but are not yet fully documented or standardized. This role is expected to help design, document, and stabilize core operational systems, then ensure consistent adherence over time.
Scope & Authority
Directly manages Administrative Assistants
Owns operational systems, SOP standards, documentation, and controls across the organization
Reviews and monitors departmental adherence to approved processes and systems
Partners with department leaders to correct gaps and enforce standards
Does not manage clinical, HR, or program staff
Core Responsibilities
Manage Accounts Payable & Accounts Receivable with strict controls
Ensure:
Bills are coded correctly
Payments are approved before release
No missed, duplicated, or unsupported transactions
Maintain organized, audit-ready financial documentation
Coordinate with CPA/bookkeeping partners and provide complete, accurate data on time
Create, maintain, and validate operational and administrative reports
Ensure data accuracy, consistency, and timeliness
Track work, deadlines, and dependencies using ClickUp (or equivalent)
Identify breakdowns and implement permanent fixes
Develop, maintain, and enforce operational and technology SOPs
Review departmental SOPs for clarity, consistency, and alignment
Monitor adherence to approved processes and systems
Prevent process drift as the organization grows
Set up, maintain, and troubleshoot:
Computers, phones, printers, and office systems
Manage basic IT infrastructure (hardware, software, access, vendor coordination)
Provide technical support and basic training to staff
Maintain documentation for system setup and troubleshooting
Ensure office facilities are safe, functional, and well-maintained
Coordinate vendors, repairs, and office supply needs
Answer and route incoming calls professionally and accurately
Ensure messages and requests are documented and followed up
Required Competencies
Exceptional attention to detail
Strong documentation and organizational skills
High personal accountability and follow-through
Comfort enforcing standards and controls
Strong systems and technology aptitude
Ability to work independently in a structured, compliance-driven environment
What This Role Is Not
Not a clinical or HR management role
Not a creative or improvisational role
Not a sales or relationship-driven role
Not a role for someone who dislikes structure, repetition, or accountability
Why This Role Matters
Life Consultants Inc. is building compliant, scalable mental-health organizations that serve people with dignity. That mission depends on operational excellence, financial discipline, and systems that work every day.
If you take pride in accuracy, order, and execution, this role was built for you.