Benefits:

Health insurance

Vision insurance

401(k)

Bonus based on performance

Dental insurance

Employee discounts

WOODHOUSE DAY SPA

Operations Manager

About Woodhouse Day Spa

Woodhouse Day Spa is a modern luxury day spa dedicated to delivering results-driven treatments and exceptional hospitality in an elevated, serene environment. Our leaders are the stewards of that experience

— responsible for the people, operations, and financial performance that make the Woodhouse standard possible every single day.

The Opportunity

We are seeking a detail-driven, guest-focused Operations Manager to oversee the daily operations of our spa. This is a working leadership role — you'll be part of the regular front desk schedule, taking on the full responsibilities of that role, with dedicated office time built in to complete inventory and administrative work. You'll be the connection between inventory, retail merchandising, and the guest floor — ensuring the spa is always fully stocked, beautifully presented, and running smoothly.

What You'll Do

Work regularly scheduled shifts on the front desk, taking on the full Spa Coordinator role

Use dedicated office time to manage inventory counts, receiving, and administrative reporting

Perform monthly inventory counts for retail and back bar and communicate reorder needs and out-of-stocks to the Regional Director of Hospitality & Operations

Occasionally place spa supply orders and receive and put away all incoming orders

Reconcile invoices, receiving reports, and daily deposits

Merchandise retail products to drive guest sales

Lead daily huddles and coach the team on performance and guidelines

Maintain the cleanliness, safety, and readiness of the entire spa facility

What We're Looking For

2-5 years of retail sales or inventory management experience

Intermediate Excel skills

Strong organizational and communication skills

Comfort in a fast-paced, multi-tasking customer service environment

Flexible availability including evenings and weekends

What Success Looks Like

Zero out-of-stock on top retail and back bar items

100% invoice matching accuracy

Shrinkage held at 2% or below

What We Offer

Competitive management-level compensation

Complimentary and discounted spa services

A collaborative leadership team invested in your growth

Clear performance goals and accountability structure

If you love running a tight, well-stocked operation and leading a team that delivers, we want to hear from you.

To apply, email your resume to careers@carmel.woodhousespas.com or visit woodhousespas.com/careers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.