Benefits:

Bonus based on performance

Company parties

Free food & snacks

Health insurance

Paid time off

About This Career Opportunity: Nationally recognized brand with 130+ locations across the country. Our story has been featured on prime-time television networks such as CNBC and written about in national publications such as The Wall Street Journal. We're proud of our company's rags to riches story, but we have so much more to accomplish in order to achieve our vision to be the largest, fastest growing, most innovative residential cleaning company in America. If you've ever wanted to build a business without the risk of actually owning a business, this career opportunity is perfect for you. We are actively looking for a great candidate to fill an Operations Manager position in "The Villages" market!

The ideal applicant will have the following attributes:

You should be a natural born salesperson.

You should have prior management experience in a retail or service type environment-at least 1 year.

You should be organized.

You should be a self-starter.

You should have serious entrepreneurial dreams.

Benefits:

No Nights, No Weekends, No Holidays!

$36,000 salary to start plus bonus incentives

We reward performance over seniority

Be part of a family-oriented work environment

Health Insurance and Other Options Available

Vacation and Paid Holidays

Mileage reimbursement

Quarterly Celebrations

Paid training

Operations Manager Responsibilities:

Manage both our existing sales pipeline and the development of new business opportunities

Take a lead role in developing new-business proposals and presentations that create and nurture opportunities and partnerships

Identify trends and customer needs, building a sales pipeline for short/medium/long term in accordance with targets

Motivate the team, track performance, and report metrics

Develop and implement an overarching outbound sales and business development strategy, sales processes, structure, and best practices across the company

Understand completely all policies, procedures, standards, specifications, guidelines and training programs.

Oversee and administer all personnel decisions; including hiring, firing, disciplinary and motivational tasks.

Directly involved in all training activities; including New Hire Orientation and field work inside a client's home.

Provide high level customer service and oversee customer satisfaction throughout the Office Location.

Provide direct sales support via telephone, email and face-to-face interactions.

Report, distribute and monitor all Team Member compensation.

Collect, invoice and receive and deposit personal checks, cash and/or credit card payments.

Ensure quality control of all Team Members; including house cleanings and office functions.

Storage and organization of all Customer and Team Member records.

Monitor and manage cleaning equipment/supplies and office equipment/supplies.

Provide on the ground marketing support involving direct contact with the local community.

Operations Manager Qualifications:

Availability to work Monday-Friday 7:30 am – 5:00 pm

Have a vehicle that will be driven to customers’ homes, a valid driver’s license, and car insurance (minimum liability)

Have a good work ethic and excellent verbal and written communication skills

Have experience with Windows based systems and software

Experience managing online software and social media platforms a plus

High school diploma or GED minimum; College degree preferred or some college education

1+ years of experience in a managerial role preferably a retail or service type environment

Why you should choose to work with us: Two Maids was recently recognized by Inc. Magazine as the nation's fastest-growing cleaning company! We provide residential cleaning services that range from routine weekly maintenance to deep cleanings of a home from top to bottom. We are passionate about our partnership with Cleaning For A Reason where we provide free cleanings to people undergoing cancer treatment. Our growth and success allow us to provide opportunities to individuals who want to be a part of something bigger and be on the front end of a new and growing market.