Operations/Office Assistant

ProLift Garage Doors of Chicago Western Suburbs

Operations/Office Assistant

Downers Grove, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Opportunity for advancement

    Training & development

    Benefits/Perks

    Flexible scheduling

    Sales Bonus Opportunities

    ProLift Garage Doors seeks experienced Operations/Office Assistant to perform coordination duties and assign the activities of multiple technicians in the performance of garage door service operations to include service repairs, inspections, inventory management and schedule management. This is a working management assistant position with the ratio of production to supervision activities based on business growth and operational tempo. If you have prior experience working in an operations assistant with a residential focused garage door company and seek a part-time/full-time position, please apply. If you lack experience in garage door company, you will get training. This position will transition into the Operations Manager role.

    Responsibilities - Assistance Role will support or take on some of the responsibilities below

    Help with oversight over all field technicians and company-owned assets

    Communicate and report daily with management.

    Lead/manage team, inventory, and jobs.

    Skills Required

    Can COMMUNICATE! Talk to the techs, Talk to customers, Talk to our vendor partners.

    Ability to learn and teach new processes

    Ability to plan, implement and direct field activities

    Strong computer and software skills – including scheduling and dispatch management systems

    Ability to train and motivate field technicians

    Ability to establish and maintain effective working relationships with other employees and general public

    Customer service-oriented outlook on business

    Be a self-starter with the ability to organize multiple projects, manage rapidly shifting priorities and produce tangible, measurable results

    Advanced problem-solving skills

    Mechanical aptitude – knowledge and skilled in using various hand and power tools.

    Basic business math and legible handwriting

    Must have valid drivers' license with good driving record and be insurable.

    Education

    High school diploma or equivalent with at least 2-4 years of experience that would provide the skills and abilities necessary to complete the job.

    Experience

    2-4 years experience in the garage door industry - ideal, but not necessary

    One-year office management experience preferred.

    Job Type: Full-time/Part-Time

    Salary: Based on Experience

    *All ProLift Garage Doors locations are independently owned and operated. All positions identified here are positions offered by individual ProLift Garage Doors franchisees who will interview, hire, pay, manage, etc. the person who is hired for that respective position at each specific location. All ProLift Garage Doors employment opportunities potentially identified through this page are offered.

    This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. The business reserves the right to revise or change duties as the need arises.

    Flexible work from home options available.

    *All Pro Lift Doors locations are independently owned and operated. All positions identified here are positions offered by individual Pro Lift Doors franchisees who will interview, hire, pay, manage, etc. the person who is hired for that respective position at each specific location. All Pro Lift Doors employment opportunities potentially identified through this page are offered by individual Pro Lift Doors franchisees. These positions are not through Pro Lift Doors Inc. or the franchise. They are offered exclusively through local Pro Lift Doors franchisees.