Operations Reporting Analyst

C

Covenant Logistics

Operations Reporting Analyst

Chattanooga, TN
Full Time
Paid
  • Responsibilities

    This role is responsible for turning operational data into actionable insights that support decision making. The position analyzes trends, identifies performance drivers, and makes data-backed recommendations to improve business results. This role will apply proven communication, analytical, and problem-solving skills to help maximize the profitability and productivity of the business unit.

    Responsibilities

    • Independently analyze financial and operational performance, identifying trends, risks, and opportunities across business units.
    • Identify opportunities to improve efficiency and reduce manual effort through automation using various platforms including DOMO and Power Automate.
    • Partner with business unit leaders to define reporting requirements and translate business needs into analytical solutions.
    • ⁠Prepare reporting packages for business units, including Brokerage, Dedicated Operations, and Highway Services.
    • Collaborate with stakeholders to improve decisions based on reporting output.
    • Conduct audit checks before publishing reports to ensure accuracy and consistency.
    • Preserve data integrity by monitoring dataset performance in DOMO and performing data quality checks across reporting platforms.
    • Research root causes of data discrepancies and work with IT, Backoffice, or business users to correct issues.
    • Maintain documentation on data transformations, field definitions, and dataset logic.
    • Analyze and calculate incentive compensation, ensure accuracy through review and approval processes, and deliver finalized results to payroll.
    • Provide clear documentation and communication of findings.
    • Maintain confidentiality and accuracy when working with financial or operational data.
    • Help automate manual reporting workflows through DOMO Magic ETL, SQL scripts, or standardized templates.
    • Improve efficiency and reliability of recurring reporting and analytical workflows.
    • Support automation initiatives by generating triggers and providing scheduled reports for process flows.

    Knowledge, Skills, and Abilities

    • Advanced proficiency in Microsoft Excel and data visualization tools.
    • Strong written and verbal communication skills, including the ability to present insights to non-technical audiences.
    • Strong analytical and critical-thinking skills with the ability to interpret complex data sets and identify trends, risks, and opportunities.
    • Strong business acumen with an understanding of revenue, margin, and cost drivers.
    • High attention to detail while maintaining a broader, outcome-focused analytical perspective.
    • Ability to work effectively and collaboratively in a team environment and communicate/work well with others.

    Education/Experience

    • Bachelor’s degree in business administration, economics, or internal technology required. One year of relevant work experience may be substituted for each year of education required.
    • 1 + years of Logistics or IT experience required.
    • DOMO Magic experience preferred.
    • SQL and Python experience preferred.

    Competitive Compensation

    We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.

    • Pay Range: $21.60-$33.40
    • Pay Grade: 7
    • 401(k) Match: Build your future with our generous company match.
    • Serious Health Condition Pay: Financial protection when it matters most.

    Robust Health & Wellness Benefits

    Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

    • Medical, Dental & Vision Insurance
    • Telemedicine Access
    • Company-Paid Short & Long-Term Disability Coverage
    • Health Savings Account (HSA)
    • Company-Paid Life Insurance

    Time to Recharge

    We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

    • Generous Paid Time Off (PTO)
    • Paid Company Holidays
    • Time off to Volunteer

    Culture-Driven Perks

    We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

    • Casual Dress Code: Dress for your day.
    • Tuition Reimbursement: Advance your education with financial support.
    • Employee Discount Program: Exclusive savings on everyday essentials and more.
    • Dependent Care Flexible Spending Account (DFSA)
    • Adoption Assistance: Meaningful support for growing families.
    • Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
    • Pet Insurance: To protect your furry family members

    Covenant Logistics is an Equal Opportunity Employer

    Disability/Veteran

    VEVRAA Federal Contractor