Professional Search Group OC is partnering with a growing Operations Specialistand innovative IT organization in Orange County to identify a highly organized and proactive Operations Specialist. This role is critical to supporting day-to-day business operations and driving efficiency across multiple functional areas.
Position Summary
The Operations Specialist will serve as a central resource supporting operational workflows, financial processes, and cross-functional coordination. This individual will play a key role in maintaining the overall health of the business by managing accounting-related activities, overseeing project execution, coordinating with vendors and carriers, and ensuring accurate documentation and communication across departments.
This is an excellent opportunity for a detail-oriented professional who thrives in a fast-paced environment, enjoys improving processes, and is open to leveraging modern tools and AI to enhance operational performance.
Operations Specialist Responsibilities
- Manage core accounting support functions including expense reconciliation, commission tracking, data entry, variable billing, and accounts receivable/payable
- Oversee monthly certificate and support renewals to ensure compliance and continuity
- Lead cross-functional projects from initiation through completion, ensuring timelines and deliverables are met
- Coordinate facility-related needs, including maintenance requests and internal communications
- Act as a liaison with vendors and carriers to support service delivery and contract management
- Manage the full lifecycle of quotes and orders, including creation, review, approvals, and order entry with a high degree of accuracy
- Maintain organized documentation, reporting structures, and communication channels across teams
- Identify opportunities to improve internal processes, tools, and systems to drive operational efficiency
Operations Specialist Qualifications
- Working knowledge of accounting principles with the ability to interpret financial reports
- Proven ability to manage multiple priorities and projects simultaneously with strong attention to detail
- Highly organized with strong time management and prioritization skills
- Forward-thinking mindset with the ability to anticipate challenges and implement proactive solutions
- Adaptable and comfortable working in a dynamic, evolving environment
- Strong verbal and written communication skills with the ability to collaborate across all levels
- Proficiency in Microsoft Office (Excel, Outlook, Word)
- Openness to utilizing AI tools and technology to improve workflows
- Experience in the telecommunications or carrier industry is a plus, but not required