Operations Supervisor - Nightly Janitorial

ServiceMaster Contract Services by Uveges

Operations Supervisor - Nightly Janitorial

Erie, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Health insurance

    Paid time off

    Training & development

    Company and Culture

    For more than 60 years, ServiceMaster Clean has taken great pride in exceeding the expectations of our customers. Behind our commitment to excellence are five key attributes that define who we are and what makes us different from any other.

    We Are Experts and dominate the industry in scale and scope with an adaptable, extensive network that consistently delivers exceptional results

    We Are Committed to our customers and are guided in all we do by their needs.

    We Are Complete and seek to provide exceptional service and engage in proactive behavior.

    We Are Driven to pursue the highest standards and continuously improve in all aspects of our business.

    We Are Steadfast and here for the long haul with consistent service that ensures ongoing customer satisfaction

    • Health Insurance * Competitive Pay • Flexible Schedules • Career Path Opportunities * Bonus Pay

    Job Position Description:

    Supervisor responsibilities include organizing employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities. Proactively recruit new team members and develop workers through systematic cleaning processes.

    Responsibilities

    Training cleaners on ServiceMaster’s standards, products, processes and procedures

    Handle call-offs and fill in as needed day to day

    Oversees staff performance and ensures all assignments are completed in accordance to set task schedule

    Train cleaners on task schedules specific to individual accounts

    Perform inspections and give constructive performance feedback to staff members

    Assign shifts and make necessary adjustment in case of call off or no shows

    Respond to customer complaints and request in a timely and caring manner

    Utilize Expresstime to manage budgets, labor, and assign tasks.

    Maintain the highest possible standards of production and quality of work - budgeted vs. actual hours.

    Opens and locks facilities, enable and disable security system as required.

    3-5 years’ experience as a custodian, janitor, housekeeper a plus but not required

    Will provide on the job training to those with strong work ethic and willingness to learn.

    Experience working for a professional janitorial company, office/property complex or school is a plus.

    The ability to be flexible, work at a fast-paced and in a multi-tasked job is a must.

    Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time

    Has respect and understanding for co-workers and customers

    Physical Demands and Qualifications:

    Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward. Must be able to lift and and/or carry 45lbs.

    Walk multiple staircases

    Ability to read cleaning instructions

    Ability to differentiate between cleaning products

    This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.