Operations Support Specialist (Contract)

ExtendMyTeam

Operations Support Specialist (Contract)

Austin, TX
Full Time
Paid
  • Responsibilities

    We're partnering with a fast-growing technology company seeking an Operations Specialist to join a collaborative, high-performing operations team.

    This is an opportunity to make an immediate impact by managing high-volume operational workflows, solving complex problems, and helping deliver an exceptional customer experience.

    We're looking for someone who thrives in a fast-paced environment, enjoys learning new processes, and takes pride in producing accurate, high-quality work.

    What You'll Do

    • Manage a high-volume queue of operational tasks.

    • Process manual workflows with accuracy and efficiency.

    • Investigate and resolve operational issues by working with customers, external partners, and internal teams.

    • Review data, identify discrepancies, and ensure accurate processing.

    • Learn new workflows and adapt as processes evolve.

    • Partner with cross-functional teams to improve the customer experience.

    What We're Looking For

    • Bachelor's degree required.

    • 2–5 years of professional experience in operations or a process-driven environment.

    • Strong attention to detail, critical thinking, and problem-solving skills.

    • Ability to thrive in a fast-paced, evolving environment.

    • Self-motivated, organized, and eager to learn.

    • Experience in healthcare, benefits, insurance, payroll, fintech, or SaaS operations is a plus.

    Why Join?

    • Gain experience with a high-growth technology company.

    • Work alongside collaborative, driven, and supportive teammates.

    • Make an immediate impact while learning new systems and operational processes.

    • Opportunity to contribute to a growing team and develop your operations expertise.