Operations Training Specialist

Our Ops Training Specialist position in Rockwall, TX is a critical role for every single project that we build. Our Trainers work directly with our Production and Fabrication Teams, Tour Managers, and clients to troubleshoot, test, and oversee equipment functionality and training for optimal performance of our vehicles for every activation.

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Duties/Responsibilities:

• Collaborate with project managers to understand project requirements and objectives.
• Set up and configure vehicles and equipment for experiential marketing activations, ensuring everything is in working order and meets project specifications.
• Conduct thorough testing and troubleshooting of equipment to ensure optimal performance and reliability.
• Train Tour Managers on the functions and features of our experiential projects, in addition to proper operation and maintenance of vehicles.
• Contribute to a comprehensive training library for Tour Managers, covering project specifics, safety protocols, and best practices.
• Deliver hands-on training sessions to Tour Managers, ensuring they have the necessary skills and knowledge to execute activations effectively.
• Provide ongoing support and assistance to Tour Managers, addressing any technical issues or questions that may arise during activations.
• Collaborate with the fabrication and production teams to ensure seamless coordination and execution of projects.

Key Performance Indicators (KPI’s)

· Quality – We take pride in working with excellence – it’s in every part of our culture at LMG

· Timeliness – Deadlines are our calling card. We don’t miss them. Be diligent and follow through with internal team and clients.

· Obsessive About Details – Obsession is an essential ingredient for LimeAides. It is the details that win our clients’ business again and again and keep our drivers and customers safe.

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Required Skills/Abilities:

• Strong technical skills and proficiency in setting up and operating experiential equipment and vehicles preferred.
• Excellent communication and presentation skills, with the ability to convey complex concepts clearly and in an engaging manner.
• Strong problem-solving abilities and a proactive approach to addressing challenges.
• Ability to work independently and collaboratively in a fast-paced environment.
• Ability to lift heavy items, climb ladders, stairs and stand for long periods of time in different climates/environments.
• Flexibility to work irregular hours and travel as required for on-site support during activations.
• Must be at least 25 years of age and have a valid driver’s license.

Education and Experience:

• Minimum of 3 years of experience
• High School Diploma