Job Description

Operations and Administrative Manager
Chattanooga, TN
Full time

Responsibilities:

Operations & Administrative Support

Provide day-to-day administrative support across the organization

Manage calendars, logistics, and internal coordination

Support board and committee meetings (agendas, materials, follow-ups)

Digital Plan Room Management

Manage and update the digital plan room (approximately 2 hours daily)

Ensure accuracy, timeliness, and accessibility for members

Coordinate with members and contractors regarding postings

Member Database & CRM (GrowthZone)

Maintain and update member records in GrowthZone

Ensure data accuracy and segmentation

Support reporting and targeted communications

Member Engagement & Outreach

Conduct outreach to members regarding:

Upcoming events

Programs and opportunities

Support efforts to increase attendance and engagement

Maintain and update membership directories

Event Support

Assist with planning and execution of events, including:

Registration management

Vendor coordination

On-site logistics

Work closely with the Director of Marketing on event execution

Facility Management (Construction Career Center)

Coordinate day-to-day facility needs:

Scheduling

Vendors

Supplies

General upkeep

Ensure the space is prepared for classes, events, and meetings

Special Projects

Provide support to leadership and directors on special initiatives

Assist with cross-functional projects as needed

Qualifications:

2–5 years of administrative, operations, or coordination experience

Strong organizational and multitasking skills

Experience with CRM systems (GrowthZone or similar preferred)

Proficiency in Microsoft Office / Google Workspace

Strong communication and follow-through

Additional Information

All your information will be kept confidential according to EEO guidelines.