Operations associate

NEIRS TAVERN INC

Operations associate

Woodhaven, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Employee discounts

    Health insurance

    Paid time off

    About the Role

    Neir’s Tavern is seeking a motivated and dependable Restaurant Operations Associate to support daily business operations, executive administration, guest experience, and community engagement efforts. This role is ideal for someone who enjoys a fast-paced environment and can transition seamlessly between office administration, restaurant operations, and brand support responsibilities.

    Your mission will be to maximize the productivity of the CEO and management team by assisting with administrative, operational, and hospitality-focused tasks that help keep the business running efficiently.

    This is a hands-on position with growth opportunities for candidates interested in hospitality management, operations, marketing, and business development.

    Responsibilities

    I. Executive Support & Administration

    Assist the CEO with scheduling, prioritizing appointments, and coordinating travel logistics including flights, hotels, and transportation

    Digitize and organize office files and company records

    Manage incoming mail and assist with inventory and supply ordering

    Execute daily and weekly End of Day reporting to keep leadership informed on project progress and outstanding tasks

    Support administrative projects and operational tracking

    II. Daily Restaurant Operations

    Follow company SOPs and operational checklists to ensure consistency and quality standards

    Conduct internal health inspection audits and monitor daily checklist completion

    Serve as the primary point of contact for contractors, repairs, and maintenance scheduling

    Support front-of-house operations during busy periods or large events, including:

    Guest relations

    Hosting

    Clearing tables

    Answering phones

    Assisting service staff when needed

    Assist management with operational projects and miscellaneous tasks as needed

    III. Brand Growth & Community Engagement

    Provide administrative support for loyalty club and community engagement programs

    Assist with monitoring member engagement and customer outreach

    Capture content during shifts and help schedule social media posts to support the brand’s digital presence

    Lead or assist with historical tours when necessary

    Follow up on sales leads and community partnerships

    Qualifications

    Strong organizational and communication skills

    Ability to multitask and adapt in a fast-paced environment

    Positive attitude and team-oriented mindset

    Comfortable interacting with guests and vendors professionally

    Basic computer and administrative skills required

    Hospitality, restaurant, customer service, or office experience is preferred but not required

    Compensation & Perks

    Full-Time Position (36–40 hours per week)

    Entry Level: $20–$23 per hour depending on experience

    Comped daily meals

    Overtime opportunities available

    Performance bonus eligibility after 6 months if company goals are met

    Growth opportunities within operations and management

    About Us:

    NEIRS TAVERN INC has been a beloved establishment in Woodhaven, NY for years, known for its welcoming atmosphere and exceptional service. Our customers appreciate our commitment to quality, and our employees enjoy being part of a fun, supportive team that values hard work and dedication.