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Optical Manager

ELITE VISION CARE PLLC

Optical Manager

League City, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Dental insurance

    Employee discounts

    Free food & snacks

    Health insurance

    Paid time off

    401(k)

    Seeking a motivated, driven, and care focused manager for our growing eyecare practice. Our practice offers a robust Paid Time Off plan that includes holidays, medical and dental benefits, and excellent vendor partnerships giving us access the best lens technologies and high end frame lines, such as Chanel and Cartier. We are looking for the right manager who possess a growth focused mentality and works to develop themselves and their team to achieve their goals.

    The heartbeat of our office is to provide Fast, Friendly, and Effective experiences to our community through showing empathy and creating personal connections with each patient. We pride ourselves on offering convenient family eye exams Monday - Saturday. Saturdays are required for this position. Management positions rotate Saturdays. You should expect to work 26 Saturdays a year.

    At Elite Vision Care we aim to give every patient an individualized solution, helping them see their best, feel their best and improve their quality of life. We have served the League City community for over 20 years and pride ourselves on providing the BEST eyecare in League City. Our practice believes in pushing the envelope and strives to stay at the forefront of technology and patient care. We accomplish this by making patient focused care and teamwork our priorities.

    The ideal candidate appreciates a team focused environment and enjoys helping teammates as much as clients. The ideal candidate should enjoy being accurate in their work to achieve exceptional patient care experiences. The position will require the candidate to handle multiple responsibilities while still assisting with patient care. It is preferred they have at least 3 years experience in the fitting, selecting, and selling of eyewear in addition to a minimum of one year supervisory experience leading a team of 4 or more.

    This position will be responsible for the practice's Optical and Contact Lens production as well as the responsibilities listed below.

    Responsible for Leading, Managing, and holding Accountable the Optical Sales Team

    Sets an example of the Elite Vision Care Heartbeat

    Finds creative ways to cultivate optical production

    Works with team members to facilitate individual and team growth

    Facilitates daily huddle meetings with the Optical Team

    Facilitates team trainings and department meetings

    Handles patient escalation issues within limits

    Is expected to perform the job duties associated with the Eyewear Consultant and Lab Technician positions

    Answers difficult questions regarding insurance benefit verification and issues

    Assists in inventory management

    Works with Virtual Assistants to ensure back-end work is being completed

    Ensures completion of team scorecard and Individual scorecards

    Utilizes team and individual scorecards to create coaching and development tracks

    Ensures all processes are followed in the Elite Vision Care Way

    Responsible for daily metrics tracking and daily optical department checklist

    Coordinates with other supervisors to ensure exceptional flow for each patient through the office

    Other benefits offered include:

    • 401 K with match up to 3.5%
    • Eyecare and eyewear discounts for family members
    • Team events
    • Employer Provided Life Insurance
    • Employer Provided Long-term Disability
    • Optional Short-term Disability

    This position requires you to be on your feet for extended periods of time, lift up to 25 lbs., have good hand-eye coordination, as well as be able to bend, reach overhead and stoop frequently.

    Working hours: Monday, Tuesday, Thursday, Friday 8:50 AM - 6:15 PM, Wednesday 8:20 AM - 6:15 PM, Saturday 8:50 AM - 3:15 PM. There may be times where the position will require you to stay late or come in early for management related activities. Saturdays are required.