Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

This position is located on FM 1960 W and Champions Forrest in the Champions area of Houston.

We are seeking a bright and charming individual to manage our front desk daily and perform various administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company, providing essential support across the organization in a fast paced environment. Your responsibilities include welcoming guests, coordinating front-desk activities, authorizing insurance, confirming and making appointments, redirecting phone calls, checking out patients after their visits, and ensuring compliance with HIPAA regulations.

To excel in this role, you should have a pleasant personality, be highly detail-oriented, and possess excellent multitasking and stress management skills. The ability to handle emergencies effectively while streamlining office operations is crucial. Ultimately, our Receptionist ensures the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

Responsibilities:

Greet and welcome guests as soon as they arrive at the office

Direct visitors to the appropriate person and office

Answer, screen, and forward incoming phone calls

Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)

Provide basic and accurate information in-person and via phone/email

Receive, sort, and distribute daily mail/deliveries

Maintain office security by following safety procedures and controlling access via the reception desk, ensuring every patient is identified and checked in properly

Update calendars and schedule appointments

Perform clerical receptionist duties such as filing, photocopying, transcribing, and faxing

Check out patients after their visit, ensuring all paperwork is completed and appointments are scheduled

Ensure compliance with HIPAA regulations in all interactions and handling of patient information

Obtain accurate information from patients and input it into the system

Skills:

Proven work experience as a Receptionist, Front Office Representative, or similar role

Proficiency in Microsoft Office Suite

Hands-on experience with office equipment (e.g., fax machines and printers)

Professional, positive attitude and appearance

Solid written and verbal communication skills

Detail-oriented with strong organizational skills

Ability to be resourceful and proactive when issues arise

Excellent multitasking and time-management skills, with the ability to prioritize tasks

Knowledge of Electronic Health Records (EHR) systems

Understanding of HIPAA regulations and commitment to maintaining patient confidentiality

Flexible and able to adapt to changing priorities and tasks

Strong team player with a collaborative mindset

Experience:

Reception customer service: 1 year (Preferred)

Must have some optical experience

Benefits:

401(k)

Health insurance

Paid time off

Employee discounts

Commissions and bonuses

Schedule:

Our office hours are Monday - Friday, 9:00 am - 6:00 pm and Saturday 9:00 am - 1:00 pm. We are closed on Sunday and you will have an additional day off during the week based upon the needs of the practice. Those who are not available during these work times will not be considered for our position.

Work Location: In person: 5774 FM 1960W, Houston, TX 77069

If you meet the qualifications and are excited about this opportunity, we would love to hear from you. Please email your resume to: ejlippmann.tso@gmail.com

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 30 – 40 per week

Benefits:

401(k) Employee discount Health insurance Paid time off Schedule:

10 hour shift 8 hour shift Day shift Every weekend No nights Experience:

Optical/Medical Office: 1 year (Required) Ability to Commute:

Houston, TX 77069 (Required) Ability to Relocate:

Houston, TX 77069: Relocate before starting work (Required) Work Location: In person