Frame Specialist / Optician

Coan Eye Care – Ocoee, FL

Employment Type: Full‑Time Industry: Optometry / Healthcare / Optical Retail

About Coan Eye Care

Coan Eye Care is a patient-centered private optometry practice dedicated to delivering exceptional vision care with a personalized touch. We combine advanced technology, high-quality eyewear, and a warm, supportive environment to ensure each patient receives the best experience possible. We are growing and seeking a friendly, detail-oriented Frame Specialist / Optician to join our team.

Position Summary

The Frame Specialist / Optician is responsible for guiding patients through the eyewear selection process, ensuring accurate measurements, providing outstanding customer service, and supporting the optical department’s daily operations. This role is ideal for someone who enjoys fashion, patient interaction, and hands‑on technical work in a healthcare setting.

Key Responsibilities

Patient Care & Styling

Assist patients in selecting frames that suit their style, facial features, and prescription needs

Educate patients on lens materials, coatings, and available options

Provide instruction on eyewear care and product features

Optical Technical Skills

Perform accurate optical measurements (PD, segment heights, frame adjustments, etc.)

Verify and dispense eyewear with a high standard of accuracy

Adjust, repair, and troubleshoot glasses as needed

Collaborate with labs and vendors to process lens orders

Sales & Communication

Deliver excellent customer service throughout the eyewear selection and dispensing process

Communicate clearly about pricing, insurance benefits, and product recommendations

Support practice goals related to optical sales, accuracy, and patient satisfaction

Inventory & Merchandising

Maintain clean, organized, visually appealing frame displays

Assist with inventory management, frame ordering, and restocking

Team & Administrative Support

Document services accurately in the practice EHR

Support front desk or clinical teams when needed to ensure smooth patient flow

Participate in continuing training to stay knowledgeable on new products and optical technology

Qualifications

Prior optical or optician experience preferred (willing to train the right candidate)

Strong communication and customer service skills

High attention to detail and accuracy

Professional, friendly, and team‑oriented demeanor

Ability to multitask in a fast‑paced healthcare environment

ABO certification is a plus but not required

Benefits

Competitive pay based on experience

Health benefits

Vision benefits and employee eyewear discounts

Professional development and training opportunities

How to Apply

Interested candidates are encouraged to submit a resume and a brief cover letter to drcoan@coaneyecare.com

We look forward to welcoming the next great member of our Coan Eye Care team!