Optician/Lab manager

Laguna Eyes Optometry PC

Optician/Lab manager

Laguna Beach, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Employee discounts

    Vision insurance

    Flexible schedule

    Opportunity for advancement

    Training & development

    Benefits/Perks

    Competitive Compensation

    Great Work Environment

    Career Advancement Opportunities

    Job Summary

    We are under new front office management and are seeking an experienced Optician to join our friendly team! Laguna Eyes Optometry has been serving our community for over 45 years. It is an office that prides itself in utilizing current technology and premier products for our patient care and eyewear provision. Quality customer service and attention to detail is critical to our legacy.

    As an Optician, you will speak with patients to learn about their lifestyle and needs, take facial measurements, and help them pick out eyewear and contact lenses based on their specific requirements. You will also help them learn about their new products, explain pricing and insurance coverage, and follow all HIPPA and confidentiality regulations closely. This position requires strong understanding of the lenses and lens enhancements, manual lensometry, and proper laboratory submission techniques. The ideal candidate has exceptional customer service skills, strong communication and interpersonal skills, and in-depth knowledge of the inner workings of an optometrist’s office. Additionally, the ideal candidate will have strong understanding of managing a lab with an opportunity to edge lenses in-office.

    This role will be one that also has some assistant management responsibilities, including some oversight over other opticians within the office. All opticians and technicians work as a team in our front office managing phone calls, patient care and office cleanliness in addition to their specific role responsibilities.

    Responsibilities

    Meet and talk with patients to learn their needs for eyewear

    Make suggestions on frames, and assist patients in choosing the best option for them

    Take facial measurements to ensure a perfect frame fit

    Prepare specific orders for the ophthalmic lab

    Explain pricing, insurance, and payment options to the patient thoroughly

    Verify accuracy of incoming ophthalmic lab orders

    Assist in pre- and post-examination care of the patient

    Maintain office and optical shop organization and cleanliness

    Operate under all HIPPA and confidentiality regulations

    Qualifications

    Previous optometrist’s experience desired

    Must be available to work some Saturdays

    Must be able to stand on feet for half of your day

    Strong comfort with technology

    Critical Attention to detail

    Strong ability to multi-task in a busy environment

    License with the state desired

    Strong communication and interpersonal skills

    Strong understanding of HIPPA

    Strong customer service skills