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PC Support Coordinator(Onsite role)

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Optimize Manpower Solutions, Inc.

PC Support Coordinator(Onsite role)

Irvine, CA
Full Time
Paid
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  • Responsibilities

    Job Description

    DURATION: 6 Months+(Temp to Hire)

    SHIFT TIMING: 1st

    DESCRIPTION:

    • The PC Support Coordinator will be assisting the Global Service Desk by answering phones and generating tickets.
    • Need to have experience with Windows 10
    • Must have 3 yrs.  experience
    • Provides technical support to increase computer user and system efficiency. Investigates and resolves computer user support requirements by answering questions about hardware and software. Installs, modifies, and makes minor repairs to personal computer hardware and software systems, and provides technical assistance and training to system users.

    ROLES & RESPONSIBILITIES:

    • Trade school course completion, AA which has provided both theoretical and practical knowledge in the field and demonstrated ability to perform the essential functions of the job typically acquired through four or more years of directly related experience or, may have a Bachelor's degree in related field (Computer Science, Mathematics, Engineering, Quantitative Methods, etc.) and no prior directly related experience.
    • Considerable knowledge and understanding of personal computer operations including networks (local and wide area), office application software packages, email, and PC operating systems.
    • Ability to manage several assignments simultaneously through prioritization, impact analysis, and recognition of skill levels required to complete the assignments.
    • Ability to respond to inquiries and to effectively communicate and present information.
    • Must have good customer service and telephone skills.
    • Must be able to work with other team members both locally and remote.
    • Must have flexible work hours, if needed.

    REQUIRED EDUCATION:

    • Some college coursework completed.

    Company Description

    About our Company: - Optimize Manpower Solutions, Inc. is the fastest growing staffing company in North America and the only firm of its kind specialized in all type of staffing services. Optimize Manpower Solutions, Inc. with its Headquarters in Newark, DE with presence in 30+ states of the Nation. Optimize Manpower Solutions, Inc. has over 50+ Information Technology & General Staffing Services contracts in place with numerous United States Government and Private sector Agencies. We help organizations, identify, recruit and select the best talent for either contract or permanent positions. Through effective specifically targeted supplemental staffing services, we help organizations derive more value from their investment and better equip them for the competitive business environment of tomorrow. For more details check us out at https://ompsol.com All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.