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Sales Operations Manager

Optimum Employer Solutions

Sales Operations Manager

Santa Ana, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Responsible for mapping out sales roles and responsibilities, tracking headcount, driving quarterly incentives, and providing guidance on the structure of the sales organization. Interface with IT, HR and Finance to help execute Optimum’s sales hiring plan. Build sales tools and work with Marketing to funnel lead generation activities into the sales pipeline, as well as manage forecast reporting and territory allocation.

    Essential Duties and Requirements The essential functions include, but are not limited to the following:  

    • Oversee development and administration of the commission system. This includes commission plans, territory definitions, payee status, territory and account assignments, crediting rules, commission targets and quotas
    • Define data integration and reporting requirements
    • Ensure commissions are calculated accurately and paid timely
    • Produce daily online performance reports for individual payees
    • Produce monthly and quarterly management reports
    • Evaluate sales incentive plans, systems and processes and initiate changes to increase efficiency and reduce costs of administration

    Qualifications To perform this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made.

    • Experience with HubSpot, SalesForce, or a similar platform
    • Detail-oriented, self-motivated, pro-active
    • Excellent interpersonal and communication skills, both written and verbal
    • Service-oriented and effective at building positive relationships, fostering trust and resolving conflict
    • Works effectively during periods of high pressure and tight deadlines
    • Flexible and adaptable self-starter with strong relationship-building skills
    • Must possess a passion for your work
    • Collaborative and team-oriented attitude
    • Effective problem-solving capabilities
    • Takes initiative and approaches all tasks and projects proactively
    • Ability to prioritize and complete multiple tasks with little to no supervision
    • Intellectual curiosity, humility, accountability and positive approach Requires the ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort

    Work Experience, Education and Skills REQUIRED EDUCATION AND EXPERIENCE:

    • Bachelor’s degree in Business, Finance or Information Systems
    • 5+ years of experience managing a sales compensation function
    • 5+ years of experience defining data integration processes and compensation-related reports

     

    PREFERRED EDUCATION AND EXPERIENCE:

    • Finance background
    • Experience building systems or managing organizations through change
    • Major project cross-functional team leadership experience