Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Health insurance

Paid time off

Locations:

TSO Briargrove – 6100 Westheimer Road, Houston, TX 77057

TSO Champions – 5774 Cypress Creek Parkway, Houston, TX 77069

About Us: At Texas State Optical, we are passionate about delivering an exceptional patient experience. From stylish eyewear to advanced solutions like Neurolens, RF & IPL treatments, myopia management, and dry eye therapies, we put patient care at the center of everything we do.

Role Overview: We are seeking a dual-role Optometric Assistant / Optical Receptionist to join our team. This cross-trained position ensures patients receive seamless care from check-in to exam to checkout. You will support both the front desk and clinical team, helping with scheduling, insurance, pre-testing, and patient education — all in the spirit of continuity of care.

Key Responsibilities:

Greet patients warmly and provide exceptional service at every touchpoint

Verify patient appointments, confirmations, and pre-appointments

Manage recall lists to keep patients on track with their annual exams

Perform pre-testing (visual acuity, autorefractor, topography, retinal imaging, etc.)

Collect and record patient medical/ocular history

Train patients on contact lens insertion/removal

Support doctors with chairside assistance as needed

Manage incoming calls, scheduling, and patient communications

Verify and process vision/medical insurance

Process payments and maintain accurate records

Collaborate with the team to ensure smooth patient flow throughout the office

Ideal Candidate:

Previous optical, medical office, or healthcare experience preferred (will train motivated candidates)

Comfortable with both front desk administration and clinical pre-testing

Strong relationship-building skills with patients and co-workers

Compassionate, with a focus on continuity of care across the patient journey

Detail-oriented, reliable, and adaptable with a “whatever it takes” attitude

Excellent communication and organizational skills

Bilingual (English/Spanish) a plus

Compensation & Benefits:

Competitive hourly pay + monthly bonuses + role-based commissions

Paid vacation, holidays, and sick time

Discounted exams and eyewear

50% employer-paid medical (after 90 days)

401(k) with up to 4% employer match (after 1 year)

Employee eyewear/materials discounts

Closed Sundays – no late nights

Consistent schedule: Monday–Friday 9am–6pm, Saturday 9am–1pm