Optometric Technician/ Assistant

Music City Optical, Inc

Optometric Technician/ Assistant

Nashville, TN
Full Time
Paid
  • Responsibilities

    Benefits:

    Eye Exam, Glasses and Contacts Benefit

    IRA

    Bonus based on performance

    Competitive salary

    Dental insurance

    Employee discounts

    Opportunity for advancement

    Paid time off

    Training & development

    Benefits/Perks

    Competitive Compensation

    Great Work Environment

    Career Advancement Opportunities

    Job Summary

    We are seeking an Optometric Technician to join our team! As an Optometric Technician, you will be responsible for conducting the initial assessment of a patient, including listening to their complaints or concerns, obtaining a relevant medical history, and measuring intraocular pressures, refraction, visual acuities, and more. You will also assist as needed with procedures done by the doctor in-office, help educate patients on eye health and best practices, and maintain an organized, clean work environment at all times. The ideal candidate has strong attention to detail, exceptional customer service skills, and is extremely organized.

    Responsibilities

    Greet patients and gather medical history and relevant information for their visit

    Conduct an initial assessment of the patient and record all findings

    Assist in in-office procedures, as needed Pre-testing patients including Visual Acuities, autorefraction/autokeratometry, autolensmeter, OCT, Clarus ,IOP testing, topography, visual field testing with virtual reality. Contact lens insertion and removal training.

    Educate patients on best practice and eye health

    Maintain a clean, organized workspace at all times

    Help with front desk duties such as insurance look up on ABB Verify, etc and completing patient routers.

    Must follow all HIPPA and confidentiality regulations closely.

    The ideal candidate has exceptional customer service skills, strong communication and interpersonal skills, and in-depth knowledge of the inner workings of an optometrist’s office.

    Must learn quickly and adapt to latest in technology.

    Self-motivated. Willing to help build patient professional relationships.

    Motivated to work for base hourly rate plus commission based productivity bonus

    Perspective employee must NOT be glued to personal social media during work hours

    Must jump in and help where needed.

    Have an understanding of optometry private practice and its unique position in the industry

    Be a team player that gets along with others

    Positive can do attitude

    Qualifications

    Previous customer service experience desired

    Strong customer service skills

    Excellent organizational skills

    Excellent attention to detail

    Familiarity with basic computer programs, such as the Microsoft Office suite

    Training Program Available. Willing to train the right candidate with skills in customer service, administrative and sales experience.

    No License necessary