CITY EYE, LLC

JOB DESCRIPTION: OPTOMETRIC TECHNICIAN LEVEL 1

Job Summary

Optometric technicians are responsible for patient check in, exam pre-test, exam lane testing, exam post-test, patient check out.

General Accountabilities including but not limited to

Prep day for success by arriving to shift on time and ready to work

Greet patients in friendly and welcoming manner

Patient check in, fee presentation, pre-testing, entrance testing, checking vision, refraction and contact lens fitting, check out

Properly receiving and accounting for patient payments and copays

Answering of phone and scheduling of appointments

Verifying insurance eligibility

Placing contact lens orders and encouraging patients to order through practice

Conducting contact lens training classes with patients

Assisting physicians in performing any and all procedures/ tests

Ensuring equipment is functioning properly and contacting store support or management in event of a breakdown

Scheduling referrals

Ensuring job is fully completed prior to clocking out of a shift

Stocking and cleaning exam lanes

Cleaning general areas, including break room, bathrooms, floors, common areas

Participation in training of new staff members

Participation in staff training programs or continuing education events

Duties may be added or changed at any time

Weekend availability is mandatory

Job Qualifications Education: High school diploma; College Degree perfered

Experience: Health care or customer service experience recommended but not required

Skills

Technologically savvy

Communication

Efficient

Customer service

Sales