Job Description

Seeking a Techno-Functional Subject Matter Expert (SME) with strong experience in Oracle Contract Lifecycle Management (CLM) and Approval Management Engine (AME) to support a long-term O&M project for a federal client. This role involves providing day-to-day support, troubleshooting, enhancements, addressing change requests, and implementing continuous improvements to the Oracle CLM module within a production environment. The ideal candidate will combine deep functional expertise with strong technical troubleshooting skills to ensure stability, compliance, and performance of the existing CLM system.

Responsibilities

• Provide ongoing production support for Oracle Federal CLM, including incident resolution, service requests, and system monitoring.
• Maintain and update AME configurations for approval workflows, routing rules, and escalation.s
• Analyze and resolve functional and technical issues related to PRs, POs, awards, amendments, and other contract documents.
• Support quarterly patching, performance tuning, and regression testing
• Collaborate with business stakeholders, developers, DBAs, and QA teams to triage and resolve issues
• Manage configuration updates, test scripts, and documentation in support of change management processes
• Develop and enhance functional documentation, SOPs, user guides, and training materials
• Participate in enhancement backlog grooming, impact analysis, and implementation planning
• Perform root cause analysis and recommend preventive solutions to reduce recurring issues
• Support compliance activities and reporting aligned with FAR/DFARS and federal procurement regulations

Qualifications

• Bachelor’s degree
• Strong presentation, analytical, and technical skill
• Proficient in Microsoft Word, PowerPoint, and Excel
• Familiarity with federal documentation standards
• Excellent communication, documentation, client service and client-facing skills
• 6+ years of experience with Oracle E-Business Suite (EBS), including 3+ years in Oracle Federal CLM
• Strong experience with AME configuration and maintenance, including rule setup, condition logic, and testing
• Hands-on knowledge of CLM functionality such as awards, contract modifications, PRs, POs, templates, and clauses
• Solid understanding of integration points with PO, iProcurement, iSupplier, Sourcing, and AP modules
• Proficiency in Oracle Workflow, PL/SQL, XML Publisher, and debugging of workflow/AME issues
• Experience in O&M or production support environments, including ticket triaging and SLA management
• Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
• Must be able to clear a federal background investigation - Applicants selected will be subject to a government security.
• Workdays: Monday-Friday

Preferred Qualifications:

• Experience supporting Oracle R12.2.x or Oracle CLM
• Exposure to G-Invoicing, federal budget systems, or procurement
• Experience using tools such as ServiceNow, JIRA, or Remedy for ticket and change management
• Knowledge of Web ADI, Oracle Alerts, or OBIEE reports
• Active Public Trust or Secret Clearance, or the ability to obtain
• Oracle Certification in Procurement or CLM is a plus

Additional Information

Benefits

• Referral Bonus
• (401k) Matching
• Eleven Paid Holidays
• Adoption Assistance
• Tuition Reimbursement
• Technology Reimbursement
• Short-Term & Long-Term Disability
• Life Insurance (Basic, Voluntary & AD&D)
• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (0-3 years: 15 Days | 3+ years 20 Days)
• Perks at Work – Employee perks program to help you live a better, healthier life.

i360 is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group.

Only Direct Hires - No recruiting or staffing firms’ submissions will be considered.