Job Description

(UPDATED 7/20/22)

SALARY: Commensurate with experience SUMMARY: The work involves the discovery and appraisal of tangible personal property for ad valorem tax purposes. Work is performed under the supervision of the Manager, Tangible Personal Property, and Director, Tangible Personal Property. The position is also under the oversight of the Assistant Property Appraiser/Chief of Staff and guidance of the Property Appraiser

DUTIES AND RESPONSIBILITIES: The duties of the Tangible Personal Property Field Appraiser I may include, but are not limited to the following:

• Conduct a physical inspection of tangible personal property pertaining to businesses. Gather data related to property type, age, condition, and quantity. Review various records and resources to verify that values are uniform and reflect fair market value.
• Calculate the value of the taxable tangible personal property using the information provided on tangible personal property tax returns. Investigate incomplete or questionable tax returns.
• Investigate inquiries and complaints concerning value; confer with property owners or their representatives to explain the methods, procedures, and policies with respect to the value placed on tangible personal property in Orange County.
• Make use of available information sources to identify new businesses which should be added to the tax roll. Investigate business locations that may have been sold, closed, or experienced other changes during the preceding year. Investigate businesses that fail to file annual tangible personal property tax returns.
• Prepare Property Appraiser Office Value Adjustment Board (VAB) evidence packages and appear before the Value Adjustment Board to explain and defend assessments. Responsible for assisting with special assignments.
• Specialize in certain categories of tangible personal property - such as income properties, billboards, vending, utilities, and lease accounts - as required.
• May be required to staff the Field Operations Center (FOC) and conduct damage assessment during the aftermath of a local disaster such as hurricanes or tornadoes. Contingencies such as these may require after-hours or weekend duty.
• Perform minor safety and operational checks on assigned agency vehicles (i.e., Gas level, safety devices, tire pressure checks, etc.)
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

• Associate degree (AA) or equivalent from a two-year college or technical school, or six months to one-year related experience and/or training, or equivalent combination of education and experience.
• Familiarity with Orange County, FL, and the ability to read maps for navigational purposes is preferred.
• Must be able to learn and use the Computer-Assisted Mass Appraisal System (CAMA) and iPad field application to organize, plan, and prepare daily work activities.
• Must possess a working knowledge of the three recognized approaches to value and their applicability to tangible personal property.
• Must have and maintain a valid Florida Driver’s License and clean driving record.
• Ability to render judgments concerning the value of tangible personal property and record descriptive data accurately.
• Must be able to work in the field and tolerate the extremes of weather conditions common to Central Florida.
• Responds to general assessment inquiries from the public tactfully and courteously. Must be able to work under stress when dealing with the public.
• Bi-lingual in English/Spanish preferred, but not required.
• Computer skills required: Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); and Presentation software (PowerPoint).

COMPETENCIES:

• DIVERSITY - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment- free environment.
• ETHICS - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• ADAPTABILITY - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with change, delays, or unexpected events.
• ANALYTICAL - Designs and uses workflows and procedures to assess complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.
• BUSINESS ACUMEN - Understands business implications of decisions; Ability to elevate organization’s provision of services within budget constraints; Demonstrates knowledge of business issues relevant to appraisal industry and organization operations; Aligns work with strategic goals.
• COMMUNICATION - Demonstrates ability to communicate concisely and effectively with others; Employs positive and professional communication techniques at all times with respect to organizational communications; Exhibits excellent listening skills; Follows organization policy with respect to work communications.
• COST CONSCIOUSNESS - Works within approved budget; Develops and implements cost saving measures; Conserves organizational resources.
• DEPENDABILITY - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to work hours necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• INITIATIVE - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent action within parameters of authority assigned to position by Property Appraiser.
• INNOVATION - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.
• INTERPERSONAL SKILLS - Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control and maintains professional demeanor; Remains open to others' ideas and tries new things.
• JUDGEMENT - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; Asks for and offers help when needed.
• MOTIVATION - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
• ORGANIZATIONAL SUPPORT - Follows the organization’s policies and procedures; Completes assigned tasks correctly and on time; Strives to increase productivity while maintaining standards; Supports organization's goals and values.
• PLANNING/ORGANIZING - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• PROBLEM SOLVING - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• PROFESSIONALISM - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• PROJECT MANAGEMENT - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• QUALITY MANAGEMENT - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• STRATEGIC THINKING - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Adapts strategy to changing conditions.
• TEAMWORK - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• TECHNICAL SKILLS - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• WRITTEN COMMUNICATION - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Follows organization policy with respect to work communications.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• The employee is required to frequently stand, walk, sit, utilize hand, and finger dexterity, climb, balance, bend, stoop, kneel or crawl, and be required to talk or hear.
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• The employee must frequently lift and /or move more than 20 pounds.
• Specific vision abilities required by this job include close vision; Distance vision; Color vision; Peripheral vision; Depth perception and the ability to adjust focus.

SPECIAL WORKING CONDITIONS: All county employees may be called upon to assist other departments in a declared emergency situation (i.e., Hurricane).

SPECIAL PROVISIONS: While employed by the Orange County Property Appraiser, must not for gratis or for compensation: engage in any real estate activities such as, but not limited to, buying, selling, or acting as a broker for others; appraise a property; sell OCPA computerized database information; engage in any outside computer programming or consulting. Employees and members of their household may not own or hold a financial interest in an appraisal business.

AT-WILL STATEMENT: Employment at the Orange County Property Appraiser’s Office is on an “at-will” basis. It may be terminated at any time, with or without cause by either the employee or employer. It is not guaranteed, contracted, or promised for any length of time. No person other than the Orange County Property Appraiser has the authority to alter the at-will status of your employment or to enter any employment contract with you. The Orange County Property Appraiser reserves the right to change, amend or revoke rates of pay, terms, and conditions of your employment and job offers at any time.