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International Sales Training & Support Manager

Orangetheory - Corporate Headquarters

International Sales Training & Support Manager

Boca Raton, FL
Full Time
Paid
  • Responsibilities

    The International Sales Training & Support Manager is responsible for providing day-to-day sales and business development direction and support to International OTF Franchisees across globe. This is multi-faceted position that requires a strong foundational knowledge of all aspects of OTF sales and key performance metrics, business development and support functions and strong independent judgement to supervise the franchisees’ implementation of processes relating to studio sales execution, best practices for effective pre-sales and financial and KPI analysis.

    ESSENTIAL JOB FUNCTIONS

    Build and maintain positive relationships with our direct franchisees, area developers and international masters

    Support and reinforce daily execution of all Orangetheory Fitness (OTF) sales systems and processes as they apply to the International OTF market

    Independently conducts training sessions to teach tools for prospecting, sales, lead generation, closing techniques, and member retention to INTL sales teams

    Training customer service excellence and daily execution of proven OTF sales systems and processes to the INTL network

    Understand and be able to continuously analyze the studio/territory’s Business Intelligence metrics (KPI’s) to uncover trends and poor sales and member retention performance symptoms and provide intelligent, effective, and timely training solutions for market and studio growth

    Work strategically with country masters, area developers, and regional educators to identify flexible learning solutions to sales challenges and work toward reducing /eliminating the need for training

    Serves as a liaison for the EBMs to support educational initiatives pertaining to Sales & Operations

    Collaborates with all departments to ensure accuracy in all sales & learning rollouts

    Monitor and evaluate our training program’s effectiveness by reporting success and retention

    Develop strong and supportive working relationships with the development team to ensure collaboration within the unit, idea sharing, and a focus on meeting changing or organizational demands

    REQUIRED EDUCATION/EXPERIENCE

    Experience in Sales Acumen, Business, Customer Service or Operations

    Proven experience in a training and education role

    Current knowledge of effective learning and development methods

    Accomplished public speaker

    Strong knowledge of the health and fitness industry and the Orangetheory Fitness network

    Exceptional leadership skills

    Current CPR/AED certification

    SKILLS REQUIRED

    Strong Work ethic, honest, trustworthy

    Excellent interpersonal skills

    Analytical and problem solving, decision making

    Attention to detail and high level of accuracy

    Effective organizational / time management / detail orientation

    Stress management skills

    Flexibility

    PERSONAL ATTRIBUTES

    Must maintain strict confidentiality in performing the duties of the job that pertain to trade secrets and or knowledge that has yet to be communicated to the network

    SUPERVISORY RESPONSIBILITYThis position does not directly manage employees at this time.

    TRAVEL

    100% Road Warrior

    This position requires traveling 2-4 weeks per month which may include both international (U.K.) and domestic travel.

    Must have a valid passport

    Must have a completely open schedule and be able to workdays, nights and weekends (when needed)

    Why Join Orangetheory Corporate?We offer a competitive salary along with exceptional benefits such as:

    Free workouts at corporate studios

    Healthcare Benefits: Medical, Dental, Vision among many other supplemental benefits

    Employer Paid Benefits: Long-Term Disability and Life Insurance

    Paid Time Off

    Holiday Pay

    Parental Leave Pay

    State-of-the-Art Wellness Center at Corporate Headquarters

    401k Plan with Employer Contribution

    Team Building, Employee Engagement activities and so much more