Orangetheory Sales Associates have the important role of engaging with members of the community and inspiring them to join Orangetheory Fitness. You will combine your passion for health and fitness with your ability to chat with everyone and anyone to help build the OTF membership base. You will be the face that greets our members each day and gets them excited for the awesome workout experience.
JOB DUTIES INCLUDE:
Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio
Maintains accurate records using established OTF sales systems
Conducts telephone inquiries/follow up calls/customer care calls
Leads OTF studio previews with prospects and/or fitness program holders
Accurately follow the daily studio cleaning checklist
Must be able to participate in 2 OTF scheduled workouts per week
Maintains an organized and clean lobby/front desk area
Follow up and follow through activities with all prospective clients
Responds immediately to member requests, inquiries, and concerns
Proper onboarding of all OTF clients through the use of Client Intake Forms
Works closely with Fitness Team to ensure that processes are fulfilled
Responsible for attending and participating in all relative OTF training programs
Establishes and maintains an effective referral program
Required to attend monthly team meetings
JOB QUALIFICATIONS:
Excellent customer service skills - Previous sales experience with strong sales skills (experience working in a sales quota bearing structure highly preferred) - Solid verbal and written communication skills required - Able to multi-task and excel in a busy environment. - Highly functional computer skills required – MS Office basic programs (Word, Excel), Internet, Basic computer program software use - Health & Fitness minded people strongly preferred
Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude)
Flexible to work morning, evening, and required availability for 1 weekend shift as needed
High school diploma required