Benefits:

Bonus based on performance

Company parties

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Fitness Ambassador (Sales & Member Experience)

Orangetheory Fitness is entering an exciting new chapter under new ownership, and we’re looking for outgoing, motivated Fitness Ambassadors to help elevate the member experience and grow our studio community.

If you love connecting with people, thrive in a fast-paced environment, and are energized by helping others start (and stick with) their fitness journey, this role is for you.

About the Role

The Fitness Ambassador plays a vital role in the daily operations of the studio, serving as the first point of contact for members and guests. This role blends exceptional customer service, membership sales, and community building in a high-energy, team-oriented environment.

You’ll help introduce new members to Orangetheory, support existing members, and contribute to a welcoming, organized, and results-driven studio atmosphere.

Key Responsibilities

Deliver outstanding customer service to members and guests, creating a friendly and inclusive environment

Drive membership sales, renewals, and retail transactions while meeting and exceeding performance goals

Conduct studio tours and confidently explain Orangetheory’s workout and membership options

Maintain accurate records using sales and CRM systems

Follow up with prospective and current members via phone calls, emails, and in-person interactions

Keep the front desk and studio clean, organized, and welcoming

Support marketing initiatives, promotions, and community events

Partner with coaches and leadership to ensure smooth daily operations and a strong member experience

What We’re Looking For

Passion for fitness and helping others succeed

Strong customer-service mindset with a positive, welcoming attitude

Sales-driven and comfortable working toward goals and incentives

Excellent communication skills, both verbal and written

Ability to multitask and stay organized in a fast-paced environment

Collaborative, dependable, and team-oriented

Basic computer skills; CRM or sales software experience is a plus

Previous experience in fitness, retail, hospitality, or sales preferred (but not required)

Why Join Our Studio?

A studio with momentum: Join a well-established Orangetheory studio entering a fresh phase of growth

Make an impact: Be part of a team focused on elevating the member experience

Supportive culture: Work alongside a passionate leadership and coaching team

Growth opportunities: Develop professionally as the studio continues to grow and evolve

Perks & Benefits

Competitive hourly pay with commission and bonus opportunities

Complimentary Orangetheory Fitness membership

Fun, energetic, and motivating work environment

Opportunities for advancement within the organization

Ready to Get Started?

If you’re excited to help grow our community and be part of an Orangetheory studio under new ownership, we’d love to hear from you.

Apply today and be part of what’s next.

Job Types: Full-time, Part-time

Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.