Orangetheory Fitness is a trendsetting franchise fitness organization with over 1,200 locations open in the United States. We are currently seeking qualified Studio Managers that are keen on driving sales and service excellence for our professional group fitness training facilities in metro Detroit!

STUDIO MANAGER JOB DESCRIPTION:

As a Studio Manager (SM), you will be responsible for providing leadership and daily direction to the sales and group personal training teams in our facilities. This critical position must have a solid understanding of sales and operational excellence. As the lead for the sales function, the Studio Manager must execute a lead generation / marketing strategies plan to increase fitness program sales as well as promote the health and wellness benefits that are associated with a healthy lifestyle. This leader must pose a high caliber approach to coaching and staff development.**ALL STUDIO MANAGERS WILL START AS A SALES ASSOCIATE IN ONE OF OUR ORANGETHEORY STUDIOS. MUST START FROM THE BOTTOM AND WORK YOUR WAY UP IN ORDER TO LEARN ALL ROLES/OPERATIONS WITHIN A STUDIO

EMPLOYMENT BENEFITS:

Monthly bonuses upon meeting KPIs

Medical/Dental/Vision benefits with a monthly stipend

PTO

Holiday Pay

401k with matching

Paid Trainings

Multi-Studio Growth Opportunities

Orangetheory Uniforms

Complimentary Membership

STUDIO MANAGER ESSENTIAL DUTIES & RESPONSIBILITIES:

Responsible for overseeing the sales process and systems

Properly manage and exceed all OTF sales and operational budgets

Lead and coordinate initial and ongoing sales drivers (pre-sale events, studio events, outreach)

Manage, monitor, coach-develop and evaluate the performance of all staff

Responsible for the compliance and adherence of OTF Business Policies for daily studio operations

Monitor the hiring, training, and scheduling of all OTF studio staff

Build and maintain OTF class size through scheduling optimization

Develop a high energy culture through contests and incentive-based motivation

Model all studio activities through self-involvement (leading by example)

Train and mentor employees for ongoing success and future growth

Ensure OTF branding through consistency and continuity in all actions

Properly empower, monitor, and evaluate specifically assigned responsibilities of sales team and fitness team

Manage disciplinary actions involving all OTF studio employees

Responsible for meeting performance metrics (KPI’s), revenue, ordering, inventory, payroll, cost controls and facilities maintenance

Be promotionally oriented, with the ability to direct sales

STUDIO MANAGER OPERATIONAL DUTIES:

Responsible for 30-60-90 and annual OTF staff performance reviews

Enforce OTF corporate policies, business practices, systems and processes

Ensure that all front desk systems are followed such as proper Member Check-In, Telephone Inquiries (general and sales related), Guest Registration, cash handling, delinquent account procedures, customer care calls, change requests and document scanning

Provide and maintain the highest level of customer service

Provide effective decision-making regarding customer service issues

Plan and promote special events for the studio monthly, using OTF tools for effective outreach and community involvement

Responsible for ensuring that the facility is clean, maintained and operationally sound

JOB QUALIFICATIONS:

Proven sales leadership required

Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients

3+ years of previous sales experience required

3+ years of management experience required, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination

Previous management experience in the health & fitness industry strongly preferred

Strong work ethic, integrity, and professional demeanor

Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients

Solid verbal and written communication skills required

Ability to multi-task and manage client and staff concerns

Strong computer skills required with knowledge of MS office programs (Excel, Word)

Associate or Bachelor's degree in business or related field preferred

Ability to work and function in a TEAM environment

Flexible to work day, evening and/or weekend hours as needed

Health & Fitness minded people with a passion for fitness strongly preferred

<p><span style="font-size: 8.0pt;">Acknowledgement</span><span style="font-size: 8.0pt;"> *</span></p> <p><span style="font-size: 8.0pt;">I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.</span></p>