Job description
Job Title: Full-Time Sales Associate (30-40 hours / week)
Overview: The Sales Associate role is responsible for running all “front of house” fitness studio operations, with a strong focus on a premier customer experience, as well as meeting sales expectations. Sales Associates are responsible for membership sales, maintaining premier customer experience levels, and contacting prospective members until they join.
Job Benefits Include:
Complimentary Premier Membership (unlimited classes, valued at $170/month)
Preferred pricing on OTF retail, including Lululemon, Nike, Vuori, Beyond Yoga and performance trackers
Flexible hours with early mornings, midday, night, and weekend shifts available
Benefits including health, dental, vision, and supplemental insurance available
Competitive pay with opportunities to increase pay via individual commissions for membership sales and quarterly raise opportunities
Opportunities for upward mobility within the company
Working in a fast paced, energetic and positive environment
Personal and professional development through strategic coaching
Motivated, team focused competitions
Working in a constantly evolving culture and technology-based company that provides education through knowledge checks on Orangetheory platforms and frequent trainings
Job Duties Include:
Maintains accurate records of conversations with members using established OTF systems
Responsible for conducting a minimum of 40 calls per shift to prospective members
Collecting self generated leads towards the studio goal each shift
Complete all shift duties and cleaning tasks according to the daily checklist
Maintains an organized and clean lobby/front desk area
Works closely with Coaches to provide a premier experience for our members (introducing new members, celebrating milestones, etc.)
Responsible for attending and participating in all relative OTF workshops
Attend weekly team meeting and at least 1 marketing event per month
Handle and resolve client account concerns/questions in a respectful and timely manner (within 24 hours)
Greet, check in, and assign members starting positions before each class
Responsible for contributing to your studios monthly self-generated lead goal
Job Qualifications
Excellent customer service skills
Minimum of 1 year sales experience
Be able to troubleshoot studio operations (technology, equipment, member accounts, etc.)
Be a problem solver and advocate for a solution for members and the business
Professional verbal and written communication skills
Able to balance and excel in a fast-paced work environment
Currently maintaining a healthy fitness and wellness regimen
High school diploma and/or GED, college experience required
Collaborates well with others
Flexible to work mornings, afternoons, evenings, weekend hours, marketing and weekend events as needed
Orangetheory Culture Virtues: Humble, Hungry and Smart
Reporting Structure: Studio Leader
Performance appraisal: 30 day, 60 day, 90 day, and quarterly
Compensation: $10-$15/hour + individual monthly commission, OTF Premier Membership, health benefits available
Job Type: Full-time
Salary: $10.00 - $15.00 per hour
Benefits:
401(k)
Employee discount
Flexible schedule
Health insurance
Paid time off
Shift:
10 hour shift
8 hour shift
Day shift
Evening shift
Morning shift
Weekly day range:
Monday to Friday
Rotating weekends
Ability to commute/relocate:
Birmingham, AL 35235: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.