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Studio Manager

Orangetheory - Franchise #0318

Studio Manager

Raleigh, NC +1 location
Full Time
Paid
  • Responsibilities

    Be fit. Change lives. Have fun.

    Do you have a zest for life and for fitness? For changing lives and managing a team? For being in charge of the big picture as well as tiny details? If you’re nodding and smiling and all but shouting “YES!” then keep on reading, because an Orangetheory Fitness studio manager might be just the career for you.

    We’re looking for someone who is driven as well as approachable. Who is task-oriented and willing to be held accountable. Who will look everyone who enters the studio — members, employees, vendors, visitors — in the eye, call them by name, and make time for them. Who can motivate a sales team. Who listens. Who likes to stay fit and to have fun.

    If something goes wrong, you get it fixed. If a member is celebrating her 20th class or his 65th birthday, you make sure they’re recognized. When sales goals are set, you surpass them.

    Orangetheory has a feel like no other fitness venue. It’s personal and close-knit; when members walk into a studio, they feel like they’re coming home. Plus, our workouts are backed by science, and that’s what makes them unique and awe-inspiring.

    If you want to take on what could be the most challenging, motivating, inspiring, and rewarding career move you could ever make, we want to hear from you.

    We’d love you to have Orangetheory experience, but we’ll take into consideration leadership and management experience somewhere else. Managerial experience, and what goes into day-to-day operations as well as an eye for the future is a plus. Here’s more of what we’re looking for:

    Excellent verbal and written communication skills

    Enthusiastic, energetic, personable, and friendly disposition

    Passion for health and wellness

    Team player

    Still here? Awesome! Here are some of the responsibilities of Studio Manager:

    Work collaboratively with Assistant Studio Managers, Head Coach, Coaches, and Sales team to lead and drive studio's overall effectiveness and efficiency

    Hold all team members accountable to all Orangetheory Fitness standards

    Maintain a safe and clean studio

    Conduct telephone inquiries/follow-up calls and customer care calls

    Ensuring the proper onboarding of all OTF clients

    Take responsibility for the studio to ensure superior customer service

    Manage and participate in events including marketing events

    Motivate Sales Associates, Assistant Studio Managers, and Coaches in achieving membership sales goals for the studio

    Provide clear direction and leadership for the studio and all team members

    Responsible for the hiring, onboarding and training of all studio staff

    Plan and execute the studio's daily, weekly, and monthly membership goals

    Measure key performance sales indicators for the fitness studio, including package offerings, memberships renewals, retail and concession sales, and maximizing workout traffic

    All other duties as assigned

    What we look for (requirements) in a Studio Manager:

    Have a Bachelor's degree (preferred) and functional computer skills

    Love helping clients achieve goals and possess excellent customer service skills

    Are a fitness-minded professional with 1-2 years of experience working in a sales quota environment or as a manager of fitness or retail store

    Can (truly) multi-task and stay organized in a fast-paced environment

    Practice positive, motivating and effective interpersonal communication skills

    Demonstrate the desire to lead employees and motivate teams

    Have the flexibility to work "retail" hours- days, nights and weekends, as needed

    Can commit to participating in 2 OTF workouts per week and attend all relevant OTF training programs

    Company Benefits & Perks: Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates.

    Flexible schedules

    WORKOUT FOR FREE!

    Paid Time Off

    Benefits, including 401k, Health, Dental, Vision and more

    Paid Parental Leave

    Fitness casual dress-code

    Passionate, collaborative work environment

    Ongoing sales training and development

    Participation in studio performance based bonus program

    Disclaimers:

    This employment opportunity is with one of the largest independently owned and operated Orangetheory Fitness Franchise, OT Growth Partners.

    OT Growth Partners participates in the federal government's E-Verify Program.

    E-Verify Participation

    Right to Work

    OT Growth Partners provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.

    EEO is the Law supplement

    OT Growth Partners is an Employment-at-Will Employer

    OTGPOPS

    Acknowledgement *

    I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

    Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.

  • Locations
    Raleigh, NC • Morrisville, NC