Fitness Head Coach - Naples/Fort Myers Area
Job Summary: The OTF Head Coach is responsible for providing leadership, education, and daily direction to the fitness team, with a strong focus on customer service, fitness leadership, members sales and retention. The Head Coach will work in tandem with the Studio Manager and Regional Head Coach to ensure members enjoy a consistent Orangetheory experience.
Essential Duties and Responsibilities:
Create a positive, high energy, respectful OTF studio environment
Manage the studio’s fitness staff using the OTF business model
Assist in the training and education of new coaches using the OTF business model
Oversee organization and cleanliness of the training floor and other areas of the studio
Responsible for the marketing, community outreach and studio in reach to grow the business
Educate and develop the fitness team through approved training curriculum, proper feedback, and leadership
Build OTF attendance, retain current clientele, and achieve monthly revenue budgets
Build OTF utilization through prospecting and lead generation
Develop OTF coaching schedule – daily, weekly, and monthly – and manage the MBO system
Responsible for follow-up communication with the new, current, and former OTF studio clients
Conduct coach reviews, pull, interpret, and discuss Key Performance Indicators (KPI) report, and manage Listen 360 feedback regarding fitness
Host OTF approved special events, coach continuing education courses, and member workshops
Meet weekly with the Studio Manager to discuss studio performance, sales, and operations
Host monthly fitness staff meetings (template rollout meetings) and attend all relative, mandatory webinars and other requested Global Support Center events
Handle member concerns in a professional, objective manner with the goal of resolution
Coach/instruct a minimum of 8 OT workouts per week, including weekends (if needed or instructed) with a recommended maximum of 15 classes/week
Must be available in case of a studio emergency (i.e. coach no show)
Lead or assist Sale Associates with studio tours/sales with new prospects and stay current with pricing
Maintain a high level of coaching through a willingness to take developmental feedback and performance reviews
Maintain current, active employee files, including resume, CPR cards, fitness certifications, disciplinary items, emergency contact information, I-9 forms and more
Maintain equipment logs and Preventative Maintenance (PM) relationships
Job Qualifications:
Bachelor’ degree in an Exercise related field is preferred
At least two years’ experience personal training or teaching groups in the fitness industry with certification
Intermediate to advanced level knowledge of physiology, exercise technique and body mechanics
Current nationally accredited personal training certification or primary group exercise instructor certification: NASM, NSCA, ACE, ACSM, AFAA ONLY
Current CPR/AED certification
Experience in training clients through functional training techniques
Experience in group exercise training settings is highly desirable
Must have the ability to progress and regress exercises on the fly, in real time
Positive, motivating, and effective interpersonal communication skills
Must have the desire and capacity to train all fitness levels, novice to elite
Job Type: Full-Time
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.