Job Description

CompTIA A+ certification is MANDATORY for this role. Please don't apply if you don't have the certification***

We are seeking a Service Desk Call Center Support to join our team! You will resolve computer-related issues for your clients.

Primarily REMOTE/Work from home opportunity but will report 1 day every 2 weeks to office in Stroger Hospital Chicago. So we prefer candidates who are local to Chicago due to one day commute to the office (one day every 2 weeks).

Pay: 21$/hr (all inclusive)

Need 6 months commitment

Regular business hours

Certification: CompTIA A+ MANDATORY

RESPONSIBILITIES:

• Provide technical assistance with computer hardware and software
• Resolve issues such as passwords, and software for clients via phone, in person, or electronically
• Recommend hardware and software improvements
• Track customer issues and resolutions

QUALIFICATIONS:

• 1 year of IT support preferred (either service desk or call center)
• Previous experience in IT, customer service, or other related fields
• Ability to build rapport with clients
• Strong troubleshooting and critical thinking skills
• Positive and professional demeanor

Company Description

Orbit Solutions Inc is a Temporary Staffing firm dedicated to finding and placing the best talent at various companies. We are committed to helping clients to find the best healthcare staff through an efficient hiring process for quick and cost-effective recruitment. At Orbit Solutions Inc, we understand that change is not always easy. Since 2007, we’ve been helping clients to find the best talent in order to stay competitive.