Benefits:

401(k) matching

Free uniforms

Health insurance

Paid time off

Order Clerk (Apparel/Promotional Products)

We are seeking a detail-oriented and organized Order Clerk to support our order management and inventory processes in a fast-paced promotional products environment. This role is responsible for ensuring accurate purchasing, timely order follow-up, and clear communication across internal teams and vendors.

Essential Job Functions

Place garment and product orders through vendor systems, email, and phone

Monitor order status, track backorders, and follow up with vendors to support on-time delivery

Identify and resolve order discrepancies, including shipping issues and inventory shortages

Process returns and vendor credits in accordance with company procedures

Maintain accurate inventory records for company-owned and customer-owned goods using Excel or similar systems

Communicate order status updates, delays, or issues to internal team members

Provide phone support and assist with general order-related inquiries

Minimum Qualifications

High school diploma or equivalent

At least 1 year of experience in order processing, inventory, or administrative support

Basic proficiency in Microsoft Excel (or similar spreadsheet software) and word processing programs

Ability to manage multiple tasks and meet deadlines in a structured work environment

Ability to communicate effectively with internal staff and external vendors

Preferred Qualifications

Experience in the apparel, promotional products, or related industry

Experience working with inventory tracking or order management systems

Work Environment & Physical Requirements

Primarily office-based work in a team environment

Regular use of a computer, phone, and standard office equipment

May require sitting for extended periods and occasional lifting of boxes up to 25 lbs.

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and make employment decisions based on business needs and job-related qualifications. We prohibit discrimination and harassment of any kind.

In accordance with applicable laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act, and the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA), we provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Reasonable Accommodation Statement

Applicants who require a reasonable accommodation to complete the application or interview process should contact us to request assistance.