Order Entry and Support Expert

Florida

Order Entry and Support Expert

Pompano Beach, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Health insurance

    Paid time off

    PTL ONE is looking for a detail-oriented, stable professional who can hit the ground running. We need someone who is calm under pressure, organized, and proactive with both people and systems.

    You Are a Fit If You...

    Have exceptional attention to detail — accuracy is paramount

    Are an order entry and administrative systems expert

    Thrive in structured environments with clear processes and expectations

    Communicate clearly, read situations well, and don’t escalate under stress

    Are naturally dependable, stable, and conscientious

    Are a dominant “S/C” DISC profile (steady, compliant)

    Also a great match if you align with the Enneagram 1 (The Reformer) or Enneagram 6 (The Loyalist) — people who take pride in doing things the right way

    Show up on time, take initiative, and need minimal supervision

    Preferred Profile

    Looking for a stable, long-term position in a professional, fast-moving office environment

    What You’ll Be Doing

    Processing high-volume order entry with zero errors

    Managing customer communication through Zendesk Sell and Zendesk Support (ticket system)

    Using SAP Business to maintain accurate records and workflows

    Fielding and managing calls through the 8x8 phone system

    Supporting daily operations with a steady hand and sharp attention to detail

    The Right Candidate Will Bring:

    Emotional maturity and a calm, measured communication style

    The ability to multi-task without losing accuracy

    Fast learning skills — we expect full performance within 2 weeks

    Familiarity with technical systems: SAP, Zendesk Sell, Zendesk Support, and 8x8

    Pride in their accuracy, accountability, and follow-through