Benefits:

Health insurance

Paid time off

Job Title: Order Packing Team Member

Job Type: Full Time/Swing Shift

Location: Chandler, AZ

Company: Premium 3PL

Job Summary

The Order Packing Team Member is responsible for accurately packing customer orders according to company standards and client requirements. This role plays a critical part in ensuring order accuracy, maintaining productivity goals, supporting inventory flow, and delivering a high-quality customer experience through consistent fulfillment practices.

Key Responsibilities

Gather all required tools, packaging materials, and client inserts at the start of each shift.

Stock packing stations during the first 15 minutes of each shift and the first 15 minutes after returning from lunch.

Pack customer orders accurately and efficiently using computer-generated and printed packing lists.

Meet established productivity standards, with a target of 60 orders per hour.

Follow all standardized packing procedures, including:

Verifying client and customer information.

Verifying order pages, SKUs, quantities, and total item counts.

Packaging products, inserts, and packing slips as required.

Ensuring all products are included before sealing packages.

Applying shipping labels correctly and professionally.

Sorting completed packages into the appropriate carrier bins.

Break down empty boxes throughout the day and place them in designated receiving bins.

Communicate inventory shortages or non-pickable products to replenishment and inventory teams.

Follow established procedures for handling orders that cannot be completed due to inventory issues.

Pack and complete orders once inventory has been replenished.

Assist with training new packers as directed by the Team Lead.

Provide feedback to the Team Lead regarding trainee progress and performance.

Maintain a clean, organized, and safe packing area throughout the shift.

Complete end-of-day cleaning duties, including sweeping, trash removal, workstation organization, and proper storage of tools and equipment.

Check out with the Team Lead before leaving and complete all required end-of-shift documentation.

Perform additional duties and special projects as assigned by the Team Lead.

Qualifications

Previous warehouse, fulfillment, shipping, packing, or production experience preferred.

Ability to work in a fast-paced environment while maintaining accuracy.

Ability to follow written and verbal instructions.

Basic computer skills and ability to navigate warehouse software systems.

Reliable attendance and punctuality.

Ability to stand, walk, bend, and lift 50 lbs throughout the workday.

Ability to work independently and as part of a team.

Key Skills

Order packing and fulfillment

Attention to detail and accuracy

Time management and productivity

Inventory awareness and problem identification

Communication and teamwork

Organization and workplace cleanliness

Ability to follow Standard Operating Procedures (SOPs)

Adaptability in a fast-paced environment

Accountability and dependability

Commitment to quality and customer satisfaction