Why GFI? GFI Digital is an industry-leading provider of office technology solutions, helping businesses thrive for over 25 years. From managed IT and print solutions to networking, security, and unified communications, we make technology simple and impactful for our clients. Our success is driven by our people, and we're committed to creating an environment where employees can grow, learn, and build long-term careers. If you're looking for a company that truly cares about its people and its customers, GFI Digital is for you!
Position Summary:
This position is responsible for accurately processing & billing paperwork in a timely manner to ensure the current and future growth of GFI Digital, Inc. This must be done while multitasking in a very organized fashion & working under pressure to meet goals and deadlines.
Principal Duties & Responsibilities:
- Order processing for GFI Digital, Inc.
- Process and Bill equipment orders, consisting of Cash Sale, Leases, Rentals, Cash Conversions and Refinancing of Equipment.
- All complete orders must be billed within 24 hours of receipt of the order, except for month end.
- Process, Moves, Serial Switches and other miscellaneous paperwork.
- Updating Funding Detail Sheets for Leasing Companies
- Inter-territorial, Sharp and Ricoh installations
- Billing Payoffs and sending to Accounts Payable
- Ensure orders are billed correctly to maintain valid inventory for all branches to reach the overall annual goals of the company.
- Daily communications by phone and e-mail between the corporate office, separate branch locations, and leasing companies.
- E-mails are required to be responded to within 24 hours of receipt.
- Credit and bill out returned equipment at the time the order is processed, with the exception being at month end.
- Pick Ups and destroyed equipment
- Processing RMA's for lease return equipment
- Processing the purchases of leasing equipment from Gibbs Leasing, HG1, US Bank, Wells Fargo, Great America– Expectation is to have completed within 24 to 48 hours.
- Loading and terminating fixed asset records.
- Update billed orders in Score Keeper (SSK) daily.
- Review commissions in SSK twice a month by the established deadline dates for commission processing.
- Tracking sales promotions, bonuses, and special equipment pricing.
- Filing completed paperwork monthly, to ensure orders are placed in power flow.
- Establish, review and update procedures and processes as needed for the team.
- Report any issues or concerns with orders to the appropriate departments for resolution.
- Miscellaneous processes for the company
- Perform other assigned tasks and duties necessary to support the company
- Meet or exceed the goals set forth for the company and department.
Knowledge, Skills & Abilities:
1. Knowledge: This position requires 2-5 years of general administrative experience. Skills: Must be a multi-tasking, detail-oriented individual. Must also possess excellent written and oral communication skills.
2. Abilities: Beginning to intermediate proficiency with Microsoft Excel, Word and Outlook is required. Must have ability to meet deadlines.
Benefits & Perks:
We believe in taking care of our team both professionally and personally. That's why we offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance.
Financial & Retirement
- 401(k) with company match to help you plan for the future
- Referral bonus program. Get rewarded for bringing great people to the team.
Health & Wellness
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Company provided Life Insurance, STD, LTD and AD&D
- Employee Assistance Program (EAP) for confidential counseling and support services
- Paid Time Off starting on your hire date
- Sick Time Off
- Employee Discount Program for added savings
#LI-LD1