Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

We’re one of the fastest-growing trucking and freight transportation companies in the country. We move freight through strong customer relationships, clear communication, and disciplined execution—not e-commerce fulfillment or warehouse logistics.

We are seeking a detail-oriented Orders & Appointments Coordinator to support our trucking, warehouse, and logistics operations. This position may focus more heavily on order entry or appointment scheduling, depending on the candidate’s strengths and experience.

In this role, you will ensure freight is accurately entered, properly scheduled, and fully prepared for load planning and execution. You’ll play a critical part in keeping freight moving on time by coordinating closely with customers, warehouses, carriers, and internal operations teams.

This Role Is a Great Fit If You

Have strong customer service or sales communication skills

Are comfortable being a primary point of contact for customers

Can juggle multiple priorities without losing accuracy

Enjoy a fast-paced, high-accountability environment

Have experience in trucking, freight brokerage, or transportation logistics

This is NOT an e-commerce, warehouse, or fulfillment role. This role supports trucking and freight transportation operations. Applicants whose experience is limited to e-commerce logistics or warehouse operations may not be considered.

Key Responsibilities

Accurately enter and process customer orders in internal systems

Verify order details, documentation, and special requirements

Communicate discrepancies or missing information to customers and internal teams

Ensure freight details are correct for planning and billing

Plan, coordinate, and manage freight movement

Proactively resolve issues and keep customers informed

Schedule pickup and delivery appointments with customers and warehouses

Confirm appointment details and maintain scheduling accuracy

Monitor changes and proactively resolve conflicts or delays

Collaborate with internal sales and operations teams

Use Excel / Google Sheets and internal systems daily

Required Qualifications

Associate’s degree or higher (or equivalent professional experience)

Proven customer service, sales, or account-facing experience

Strong written and verbal communication skills

Proficiency with Excel, Google Sheets, email, and Microsoft Office

Ability to work in a fast-paced, deadline-driven environment

Preferred Qualifications

Experience in trucking, freight brokerage, dispatch, or load planning

Customer-facing logistics or transportation experience

Experience working with shippers, carriers, or internal sales teams

What We Value

Go the extra mile. Stay humble. Take responsibility. Lead by example. Build relationships. Keep learning. Be enthusiastic.

Schedule

Monday–Friday

8-hour shifts

Overtime available

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Work Location: In person