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Orientation Dorm Coordinator

C

Covenant Logistics

Orientation Dorm Coordinator

Chattanooga, TN
Full Time
Paid
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  • Responsibilities

    The schedule for this position is Sunday-Thursday 7:00am-4:00pm

    The Orientation Dorm Coordinator(s) aides in the facilitation of the overall dorm experience, ensuring a positive first experience for our professional drivers.

    Responsibilities

    • Ensure our Future Professional Drivers are treated with a respectful. friendly and welcoming experience.
    • All administrative tasks related to the professional drivers’ accommodations.
    • Check drivers in for orientation ensuring all data is entered accurately and timely and drivers receive all required materials.
    • Manage Meal Voucher tracking sheet
    • Manage the rental car return process
    • ⁠Collaborate with contractors to provide adequate accommodations for drivers attending orientation
    • Independently manage time and resources to meet specified performance standards.
    • Complete daily, weekly, monthly reports as required.
    • Put together check-in welcome packets; Orientation folders; and other material as needed
    • Keep front desk & breakroom areas cleaned and in a presentable manner
    • Escalate any issues in timely manner

    Knowledge, Skills, and Abilities

    • Knowledge of Microsoft Office Suite as well as other web-based applications

    • Excellent communication skills, writing, verbally, and electronically.

    • Ability to prioritize tasks

    • Must be a team player and a “people person” who can remain calm and optimistic in a high-volume, pressured environment.

    • Must have excellent customer service experience

    • Must be highly organized with paperwork and data and be accountable for results.

    • Must have an excellent attendance record that can be verified at prior jobs

    Education/Experience

    • 2+ Years Customer Service Experience-Dorm/Hotel or other customer facing role preferred
    • High school diploma

    Competitive Compensation

    We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.

    • Pay Range: $17.00-$26.67
    • Pay Grade: 5
    • 401(k) Match: Build your future with our generous company match.
    • Serious Health Condition Pay: Financial protection when it matters most.

    Robust Health & Wellness Benefits

    Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

    • Medical, Dental & Vision Insurance
    • Telemedicine Access
    • Company-Paid Short & Long-Term Disability Coverage
    • Health Savings Account (HSA)
    • Company-Paid Life Insurance

    Time to Recharge

    We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

    • Generous Paid Time Off (PTO)
    • Paid Company Holidays
    • Time off to Volunteer

    Culture-Driven Perks

    We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

    • Casual Dress Code: Dress for your day.
    • Tuition Reimbursement: Advance your education with financial support.
    • Employee Discount Program: Exclusive savings on everyday essentials and more.
    • Dependent Care Flexible Spending Account (DFSA)
    • Adoption Assistance: Meaningful support for growing families.
    • Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
    • Pet Insurance: To protect your furry family members

    Covenant Logistics is an Equal Opportunity Employer

    M/F/Disability/Veteran

    VEVRAA Federal Contractor