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IT Deskside Support Engineer

Orion Global Managed Services US Inc

IT Deskside Support Engineer

Santa Clara, CA
Full Time
Paid
  • Responsibilities

    **This is a 1099/contract to permanent role**

    There will be a 6-month trial period at a rate of up to $24 per hour. After the 6-month trial period, if both sides agree the role will transition to a W2 role with full benefits.

    Overview

    We are looking for an experienced IT Deskside Support Engineer who can provide onsite, maintenance, and support services in a highly demanding environment. The successful candidate will have a minimum of 1 year of experience in delivering these services in a large corporate environment and a track record of providing exceptional customer service.

    General Requirements/Duties:

    • Installs new hardware and maintains existing servers and workstations,
    • Installs and maintains new and existing network infrastructure (switches, network configuration), Collaborates with local and remote team members to escalate and resolve problems.
    • Minimum (1) year server hardware experience.
    • Builds and repairs computer hardware in a data center environment.
    • Provides basic network configuration and troubleshooting.
    • Interpret, implement and troubleshoot circuits and, when necessary, escalate issues to the Networking or Server teams.
    • Provides basic documentation of steps used to resolve problems.

    Pay: up to $24.00 per hour based on experience.

    Hours: 40 hours per week, Mon - Fri; overtime where required

    Immediate start pending successful interview and relevant checks

    The site requires proof of COVID vaccination