Benefits:

401(k)

401(k) matching

Bonus based on performance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Orthodontic Front Office Coordinator

Date Posted: January 16, 2025 Pay: From $18.00 per hour (based on experience) Job Type: Full-time Work Location: In person

Job Description

SmileWorks Children’s Dentistry & Orthodontics is seeking an organized, patient-focused Orthodontic Front Office Coordinator to support the orthodontic department of our growing multi-specialty practice.

This role is ideal for someone who understands orthodontic scheduling, treatment coordination, and insurance workflows and enjoys building long-term relationships with patients and families throughout their orthodontic journey. As the first point of contact for orthodontic patients, you will play a critical role in case acceptance, scheduling efficiency, and overall patient experience.

Orthodontic or dental front office experience is strongly preferred.

Why Join SmileWorks

Competitive hourly compensation

Performance-based bonus opportunities (role-specific)

Growth and advancement potential within a multi-specialty practice

Supportive, team-oriented culture

Comprehensive benefits package, including:

Health insurance

In-house dental program

Paid time off (PTO)

Holiday pay

401(k) with employer matching

Direct deposit

Employee discounts

Key Responsibilities

Serve as the primary front office contact for orthodontic patients and families

Schedule orthodontic consultations, adjustment visits, starts, and follow-ups

Coordinate orthodontic treatment plans and support case acceptance discussions

Verify orthodontic insurance benefits and explain financial arrangements

Collect payments, manage contracts, and assist with payment plans

Maintain accurate orthodontic records and documentation

Support efficient patient flow and provider schedules

Communicate effectively with clinical orthodontic team members

Uphold SmileWorks policies, procedures, and patient service standards

Qualifications & Preferred Skills

Minimum of 2 years of dental or orthodontic front office experience preferred

Orthodontic scheduling and treatment coordination experience strongly preferred

Knowledge of orthodontic insurance benefits and financial workflows

Strong communication, organization, and multitasking skills

High level of professionalism and patient-service mindset

Ability to manage long-term treatment relationships and follow-up

Experience with Open Dental software is a plus

Comfortable working in a fast-paced, performance-driven environment

Schedule

8-hour shifts

Monday through Friday