Orthodontic Insurance Coordinator

Northern Smiles Orthodontics

Orthodontic Insurance Coordinator

Anchorage, AK
Full Time
Paid
  • Responsibilities

    Are you detail-oriented, customer service-focused, highly organized, and passionate about helping people navigate their insurance benefits? Do you thrive in a fast-paced, patient-centered environment? If so, Northern Smiles Orthodontics is looking for you to join our amazing team as an Insurance Coordinator! We strive to follow our core values: "Integrity in Every Step, Excellence in Every Smile" “Bring on the fun!” "Always Together, Never Alone,—Stronger as One" “Precision Care, Timely Results” "Empowering and Supporting in Every Interaction” "Reliable Care, Responsible Actions, Accountable to You" Employee benefits: • Friday, Saturday, and Sunday are off • 401(k), 401(k) matching • Dental • Medical • Referral bonuses • Free orthodontic treatment for employees • Free orthodontic treatment for immediate family • Discounted orthodontic treatment for extended family • Profit sharing • Paid time off • Paid Holidays • Performance Bonuses Responsibilities: As our Insurance Coordinator, you'll be the go-to expert in all things insurance—working directly with patients and insurance companies to ensure claims are filed accurately and benefits are maximized. You'll play a vital role in helping patients understand their financial options while supporting our team behind the scenes. Responsibilities include: • Verify orthodontic insurance benefits prior to patient consultations • Accurately file and track insurance claims and pre-authorizations • Communicate with insurance carriers regarding claim status, payments, and denials • Follow up on outstanding claims and resolve any billing discrepancies • Explain insurance coverage and payment plans to patients clearly and compassionately • Collaborate closely with the front desk, treatment coordinator, and financial team • Maintain updated patient insurance records in our practice management software Qualifications: • Prior experience in dental/orthodontic insurance billing (preferred but not required) • Willing to make work a fun place to be. • Knowledge of insurance terminology and claim procedures • Strong organizational and communication skills • Attention to detail and the ability to multitask efficiently • A positive, professional demeanor and team-first mindset • Familiarity with Dolphin software is a plus Compensation: $24 - $28 hourly DOE

    • As our Insurance Coordinator, you'll be the go-to expert in all things insurance—working directly with patients and insurance companies to ensure claims are filed accurately and benefits are maximized. You'll play a vital role in helping patients understand their financial options while supporting our team behind the scenes.Responsibilities include: • Verify orthodontic insurance benefits prior to patient consultations • Accurately file and track insurance claims and pre-authorizations • Communicate with insurance carriers regarding claim status, payments, and denials • Follow up on outstanding claims and resolve any billing discrepancies • Explain insurance coverage and payment plans to patients clearly and compassionately • Collaborate closely with the front desk, treatment coordinator, and financial team • Maintain updated patient insurance records in our practice management software