Benefits:

401(k)

401(k) matching

Health insurance

Paid time off

Training & development

Dental insurance

We are seeking a motivated, punctual, and outgoing Orthodontics Front Desk Patient Relations Coordinator to join our team! Must have Orthodontic experience. Please do not apply if you do not have experience in Orthodontic office! Hourly rate DOE.

In this role, you will be responsible for customer focused, compassionate, and dedicated to facilitating solutions to patient’s dental health needs. The Patient Relations Coordinator will work in a growing practice with a great team that makes coming to work engaging and supportive. We offer training to those who are looking for a career with growth potential and the opportunity to fulfill our mission to provide quality orthodontic care to our patients. In working with new & existing team members with an open heart & mind; additional responsibilities including the below:

SPECIFIC DUTIES

Welcome patients to the office by greeting patients in person and on the telephone and answering inquiries

Schedule/confirm appointments, ensuring patient satisfaction, provider time, and most effective use of rooms

Maintain front office area is neat and orderly

Assists patients with insurance and billing questions or refer to appropriate Billing team

Complete daily checklist on time and accurately

Check out patients upon appointment completion

Schedule for future appointments and inquire about any overdue charges

Answer any questions patients have

Perform general office duties, such as document preparation, scanning, faxing, mailing, and filing

Prepare daily check deposit (if applicable)

Assist with protocol documentation as needed

Navigate software without assistance

Must always represent the practice in a professional, pleasant, and cooperative manner

Maintain regular attendance and adhere to assigned work schedules and office policies

Forward thinker and flexible in order to anticipate the needs of the patient and our dental team

Performs other related duties as necessary or assigned by management