As a PKI RA you will be responsible in providing support to the Air Force Identity Solutions Branch, PKI section. You will perform as a Registration Authority for PKI product support, operational processes and tracking in support of the Public Key Infrastructure and Identity Management activities in the Air Force. You will be required to provide professional communications skills to coordinate Air Force efforts with Air Force users worldwide.
JOB DUTIES & KNOWLEDGE
Provide PKI issuance and assistance support in the role of Registration Authorities (RA)
Execute certificate issuance authority under AF, DoD and NSS certificate policies for the entire Air Force and support Combatant Command organizations including units supported but not attached
Manage certificate issuance under AF, DoD and NSS certificate policies while maintaining compliance with all policies
Comply with all audits and inspections by the program management offices for AF, DoD, and National Security Strategy (NSS)
Collect, verify, and submit information provided by potential subscribers which is entered to public key certificates
Use computer hardware and software to revoke, suspend and restore electronic keys
Coordinate with individuals to control the registration process and validate the identification of users
Participate in researching in-house records, reference materials, archives and automated data bases at managers' request
Maintain master spreadsheets as required for Token Management to track orders requests and generate status reports on pending or shipped orders
Access an external database, the Token Management System (TMS) in support of the Certificate Authority, collecting and formatting information that is to be used in certificate issuance, verification of Subscriber, certificate revocation, and key recovery
Maintain certificate application request files
All PKI requests regarding DoD Servers, Identity, Device, Acknowledgement forms and Email Certificates are required by policy to be retained for 10 years 6 months
Register and enroll users, issue SIPRNET PKI certificates on a DoD token
Ensure all legal documents are signed for auditing purposes
PREFERRED & REQUIRED EXPERIENCE
Experience in the PKI community desired (training provided)
Proficient in MS Office applications (Outlook, Word, Excel, PowerPoint)
Active DoD Secret Security Clearance (Required)
Current CompTIA Security+ Certification (Desired)
EDUCATION/EXPERIENCE
High school Diploma or Equivalent Required
Bachelor’s degree or 9 years’ experience with IT concepts and technologies
Experience as a Registration Authority, Local Registration Authority or Trusted Agent highly desired
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer requests.