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Systems Administrator

Osi Vision

Systems Administrator

San Antonio, TX
Full Time
Paid
  • Responsibilities

    SUMMARY:

    The main function of a systems administrator is to install, configure, and support an organizations local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. A typical systems administrator is responsible for monitoring network to ensure network availability to all system users and perform necessary maintenance to support network availability.

    JOB RESPONSIBILITIES:

    • Provides support to customers using email, telephone, and ticketing system to troubleshoot and resolve moderately complex issues.
    • Takes ownership of assigned issues and continues to monitor through to resolution.
    • Administers directory services to manage user access to network resources.
    • Manages and generates reports on mobile devices; tracks and issues remote user access tokens.
    • Maintains and troubleshoots domain name system (DNS), windows internet name service (WINS), and dynamic host configuration protocol (DHCP).
    • Supports web access, electronic messaging, collaboration, remote access, and terminal services.
    • Supports internet information services (IIS) functionality to include maintaining and troubleshooting websites and the use of advanced options.
    • Supports and troubleshoots file transfer protocol (FTP), hypertext transfer protocol (HTTP), and secure sockets layer (SSL).
    • Maintains file shares on Windows Servers and Network Attached Storage (NAS); manages data migration to new servers.
    • Forecasts storage requirements and facilitates archiving and electronic discovery.
    • Sustains availability and security of print server queues, downloading new print drivers, and adding networked printers/copiers/scanners to directory services database.
    • Monitors server resources, systems, and key processes, reviewing applicable logs, and maintainingscheduled jobs.
    • Plans, schedules, and executes electronic distribution of software, updates, and patches.
    • Conducts performance tuning and resource optimization.
    • Performs routine to more complex maintenance tasks such as server reboots and service restarts.
    • Makes recommendations and maintains systems administration documentation on standards, procedures, practices, and guidelines.

    SKILLS:

    • Strong Windows Operating Systems knowledge.
    • Proficient Active Directory (AD) account management knowledge.
    • Solid Print and File services knowledge including application of permissions.
    • Strong experience in Exchange administration.
    • Proficient in Microsoft Outlook and Excel knowledge.
    • Experience with Microsoft Visio or similar workflow products.
    • Solid understanding of security practices as it relates to supported IT technologies.
    • Proficient in networking fundamental and strong troubleshooting skills.
    • Solid written and verbal communication skills.
    • Moving toward full mastery of Systems Administration and becoming an independent problem solver and decision-maker.
    • Takes initiative to increase technical knowledge.
    • Uses more than one data source in making recommendations; often consults with outside sources and colleagues in other IT disciplines.
    • Develops solutions for moderately complex technical problems.
    • Resolves moderately complex technical problems.

    EDUCATION/EXPERIENCE:

    • 5-7 years experience required.
    • Bachelor's degree in computer science, computer engineering or relevant field preferred.