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Outbound Call Center Sales Representative

REAL HEARING USA LLC

Outbound Call Center Sales Representative

Miami, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Do you enjoy connecting with people and turning conversations into results? We’re seeking an Outbound Call Center Sales Representative to join our healthcare team. In this role, you’ll focus primarily on reaching out to existing and past patients to schedule follow-up appointments and re-engage them with our services. You’ll also occasionally assist with inbound calls as needed, ensuring a smooth patient experience.

    What You’ll Do

    Make outbound calls to existing and former patients to schedule appointments and encourage follow-up care

    Build rapport and maintain professional, patient-centered communication

    Share information on services, products, and promotions to drive patient engagement

    Occasionally assist with inbound calls to answer questions and schedule appointments

    Document all calls and maintain accurate records in our system

    Achieve and exceed performance goals related to calls, appointments scheduled, and sales metrics

    Collaborate with practice teams to support seamless patient care

    What We’re Looking For

    Previous experience in outbound sales, telemarketing, call center, or healthcare scheduling preferred

    Excellent communication and persuasion skills with a friendly, professional phone manner

    Comfortable making a high volume of outbound calls daily

    Strong organizational skills and attention to detail

    Ability to stay motivated and meet performance goals

    patient-first mindset with enthusiasm for helping others

    What We Offer

    Competitive hourly pay with the potential to earn commission based on performance

    Healthcare benefits package

    Paid training and ongoing professional development

    A supportive, team-oriented environment with opportunities for growth

    The opportunity to build lasting patient relationships while making a difference in people’s lives