Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Parental leave

Training & development

Vision insurance

Wellness resources

Wonderly Lights of Virginia Beach is seeking a dynamic and customer-centric Sales & Operations Manager to lead our fast-growing, premium outdoor lighting business, specializing in landscape, architectural, permanent, and holiday lighting. The individual who excels in this role will be able to develop and maintain customer relationships, drive sales performance through both in-person and call-based design and sales execution, and direct all aspects of field operations.

Responsibilities

Meet with customers at their homes and businesses to assess properties and design outdoor lighting projects

Prepare and present proposals for landscape, architectural, permanent, and holiday lighting systems

Respond to inbound customer inquiries and follow up on sales opportunities

Maintain customer relationships through phone, email, and text communication

Schedule installations, service appointments, and technician routes

Manage customer work orders, invoicing, and billing

Order and track inventory and project materials

Coordinate and support field technicians to ensure projects are completed successfully

Assist with hiring, training, and developing team members

Monitor business performance and operational metrics

Participate in local networking, marketing, and community events as needed

Qualifications

Experience in operations management, preferably in a home service business

Sales and customer service experience preferred

Strong communication and organizational skills

Ability to manage multiple priorities in a fast-paced environment

Experience using CRM, scheduling, or business management software

Comfortable working with business metrics and financial reports

Positive attitude and strong problem-solving skills

Valid driver's license

Schedule

Full-time

Monday–Friday, generally 8:00 AM – 5:00 PM

Some evening sales appointments and service requests as needed

Occasional weekend work during peak seasons

Compensation & Benefits

Competitive base salary

Performance-based bonus opportunities

Paid time off

Professional development and growth opportunities

If you enjoy working with customers, managing operations, and helping projects move from initial consultation through completion, we would like to hear from you.